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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Love the variety of cards available. Makes it tough to find which one to send! Great for sending multiple cards
My daughter lives in Australia and I don't trust the post to get her card on time. I therefore opened an account withJibJab, created a great and very appropriate card from your choice and she received it immediately and loved it! Thank you.
It was fun creating a greeting card. The person I sent it to loved it. The advantage of a site like this is you tailor the card specific to the person.
Title says it all. I sent one card and now I have a recurring expense month after month. What's wrong with this Picture?
Bad way to do business with me and stupid to have a 100 word requirement to send a response to you.
See if this satisfies all your requirements or if not forget it.
Love this so much - sent a birthday card to a friend in UK using all 5 members of my family. She hasn't stopped laughing.
Came across the site whilst looking for something unusual for my granddaughters birthday. I found much more than I expected. I'll be back for more!
It's very difficult to match up pictures and make them come out right. I have not been able to get one the way I want it. Maybe after I get the first one done it will be easier.
Great e-card concept. I love the singing and dancing. Everyone enjoys the cards I send to them.
I wish I worked for your company.
I really enjoyed using videos from the 90's time period of some of my favorite singers/dancers to interject friends and family pictures.
I can't believe JibJab is still using Flash player, it's kinda outdated.
I also wish the ecard screen was bigger and provide better video quality.
But making the cards were fun and easy to use. The kids loved it!
Just wish you could pay per card. I don't have an IPhone to download
App and only send cards a couple of times during the year.
Excellent choices-should be able to find something suitable for any occasion-I think this will be something I can get some good laughs with and make friends and family enjoy their special day even better.
Had your subscription before. I really enjoyed it, so I renewed it again. I just wish there was a new selection of videos.
You make it easy to send unique messages to friends, family and even business associates. Nice Work!
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$18.00 is too expensive. I misread the pricing apparently. Won't use the site again. The final result was funny, but not worth the amount charged.
Awesome! She loved it! She turned 70 on July 10th and it was a special day for all of us! Blah blah blah blah blah
JibJab has such a huge selection of cards, and I love ALL of them. I have never laughed so hard as I do when creating a card, sending them to friends and family, then rewatching them myself. Fantastic!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

