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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Canada
1 review
0 helpful votes
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Great cards
July 18, 2017

Love the variety of cards available. Makes it tough to find which one to send! Great for sending multiple cards

Date of experience: July 15, 2017
GB
1 review
0 helpful votes
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My daughter lives in Australia and I don't trust the post to get her card on time. I therefore opened an account withJibJab, created a great and very appropriate card from your choice and she received it immediately and loved it! Thank you.

Date of experience: July 15, 2017
Washington
1 review
0 helpful votes
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Fun!
July 17, 2017

It was fun creating a greeting card. The person I sent it to loved it. The advantage of a site like this is you tailor the card specific to the person.

Date of experience: July 15, 2017
Virginia
1 review
0 helpful votes
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First Time and expensive!
July 17, 2017

Title says it all. I sent one card and now I have a recurring expense month after month. What's wrong with this Picture?

Date of experience: July 15, 2017
Texas
1 review
0 helpful votes
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Wanted 1 card not a membership
July 16, 2017

Bad way to do business with me and stupid to have a 100 word requirement to send a response to you.

See if this satisfies all your requirements or if not forget it.

Date of experience: July 14, 2017
Georgia
1 review
0 helpful votes
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Best ap ever
July 16, 2017

Love this so much - sent a birthday card to a friend in UK using all 5 members of my family. She hasn't stopped laughing.

Date of experience: July 14, 2017
GB
1 review
0 helpful votes
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First attept - I'm converted!
July 16, 2017

Came across the site whilst looking for something unusual for my granddaughters birthday. I found much more than I expected. I'll be back for more!

Date of experience: July 14, 2017
Arizona
1 review
1 helpful vote
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Useing Jib-Jab
July 16, 2017

It's very difficult to match up pictures and make them come out right. I have not been able to get one the way I want it. Maybe after I get the first one done it will be easier.

Date of experience: July 14, 2017
Arizona
1 review
0 helpful votes
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Music at it finest
July 16, 2017

Great e-card concept. I love the singing and dancing. Everyone enjoys the cards I send to them.
I wish I worked for your company.

Date of experience: July 14, 2017
Indiana
1 review
0 helpful votes
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Just so much fun!
July 16, 2017

I really enjoyed using videos from the 90's time period of some of my favorite singers/dancers to interject friends and family pictures.

Date of experience: July 14, 2017
Tennessee
1 review
0 helpful votes
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Easy and fun to use
July 16, 2017

I can't believe JibJab is still using Flash player, it's kinda outdated.
I also wish the ecard screen was bigger and provide better video quality.

But making the cards were fun and easy to use. The kids loved it!

Date of experience: July 14, 2017
Texas
1 review
0 helpful votes
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Great fun.
July 16, 2017

Just wish you could pay per card. I don't have an IPhone to download
App and only send cards a couple of times during the year.

Date of experience: July 14, 2017
Connecticut
2 reviews
0 helpful votes
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There is a great selection of videos to make for all occasions. What a great way to send someone a smile and laughter. Everyone I have sent videos to just loved them.

Date of experience: July 13, 2017
Mississippi
1 review
0 helpful votes
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Satisfied customer
July 15, 2017

Excellent choices-should be able to find something suitable for any occasion-I think this will be something I can get some good laughs with and make friends and family enjoy their special day even better.

Date of experience: July 13, 2017
Texas
1 review
0 helpful votes
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Had your subscription before. I really enjoyed it, so I renewed it again. I just wish there was a new selection of videos.

Date of experience: July 13, 2017
Kansas
1 review
1 helpful vote
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JibJab Rocks
July 15, 2017

You make it easy to send unique messages to friends, family and even business associates. Nice Work!

Date of experience: July 13, 2017
Texas
1 review
0 helpful votes
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Birthday card
July 15, 2017

Amusing===================================================================================================================================================================================

Date of experience: July 13, 2017
Oregon
2 reviews
0 helpful votes
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Too expensive
July 15, 2017

$18.00 is too expensive. I misread the pricing apparently. Won't use the site again. The final result was funny, but not worth the amount charged.

Date of experience: July 13, 2017
Florida
1 review
0 helpful votes
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Cheri's birthday
July 15, 2017

Awesome! She loved it! She turned 70 on July 10th and it was a special day for all of us! Blah blah blah blah blah

Date of experience: July 13, 2017
North Carolina
1 review
0 helpful votes
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So much fun
July 15, 2017

JibJab has such a huge selection of cards, and I love ALL of them. I have never laughed so hard as I do when creating a card, sending them to friends and family, then rewatching them myself. Fantastic!

Date of experience: July 13, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA