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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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GB
1 review
0 helpful votes
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Easy and Fun
July 19, 2017

A great way to lighten the mood whilst remembering important occasions. JibJab make the process very easy too!

Date of experience: July 17, 2017
New York
1 review
0 helpful votes
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So much fun
July 19, 2017

I have enjoyed sending jibjab cards to my family and friends. They really have a good laugh at seeing themselves as such different characters.

Date of experience: July 17, 2017
Czechia
1 review
0 helpful votes
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Great
July 19, 2017

Great service.! Always fun to use it for bday or xmas my friends and family they love it and always laugh about it

Date of experience: July 17, 2017
Illinois
1 review
0 helpful votes
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Bad website experience
July 19, 2017

Every time I uploaded a picture and went on to the next step it would take me back to the home page. I tried with different browsers and I still kept getting problems such as not even being able to log in.

Date of experience: July 17, 2017
Illinois
1 review
0 helpful votes
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Very Fun
July 19, 2017

I found it easy to use; very intuitive. I love all the videos. Lots of selections to choose from. The videos are fun to watch. Everyone I sent them to loves it.

Date of experience: July 17, 2017
Ohio
1 review
0 helpful votes
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JibJab experience
July 19, 2017

Making a JibJab card was easy to do. There were so many choices in cards I stayed on the site for a long time. I will be using this often.

Date of experience: July 17, 2017
Texas
1 review
0 helpful votes
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Fantastic!
July 19, 2017

Such a fun way to iexpress birthday wishes or any holiday, it's excellent! I've not had this much fun ever and my family and friends love it too!

Date of experience: July 17, 2017
Illinois
1 review
0 helpful votes
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Ad-filled LOLs!
July 19, 2017

I like the concept and used jibjab upon the occasion of an anniversary card. As cute as the e-card was, I was very disappointed to see that the recipient's 'toon card was loaded with ads & invitations to register for a paying account instead of just displaying the animated message.

Applied for a quick refund.

Date of experience: July 17, 2017
GB
1 review
0 helpful votes
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Why a subscription?!
July 19, 2017

Great card but frustrated I had to buy a year's subscription! Rip off! Will not do this anytime again in the future

Date of experience: July 17, 2017
Canada
1 review
0 helpful votes
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Good fun!
July 19, 2017

Grab some pics of friends and family or even your enemy's and plop their heads on some characters for a bit of fun.

Date of experience: July 16, 2017
Texas
1 review
0 helpful votes
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Cheerleader. With her photo and her new husband. Beyond cute. It took a while to get the photos. But it was worth the time and effort. And now I hope there are 100 characters.

Date of experience: July 16, 2017
Kansas
1 review
0 helpful votes
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Some very funny cards
July 18, 2017

Easy to use, good selection, on-time delivery. I will use this site again. I don't like being forced to use 100 characters when I've said all I have to say in fewer.

Date of experience: July 16, 2017
Canada
2 reviews
0 helpful votes
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JibJab birthday greeting.
July 18, 2017

The birthday greeting was sent promptly. The recipient appreciated and enjoyed the humour. Very happy with the overall experience.

Date of experience: July 16, 2017
Georgia
1 review
0 helpful votes
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Celebrating with JibJab
July 18, 2017

Fun remembering birthdays, anniversaries, and good times. Provides for lots of laughs. Photos with music tell the story.

Date of experience: July 16, 2017
Illinois
1 review
0 helpful votes
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Not worth it
July 18, 2017

Too many websites and am sorry I joined this one. I would like to cancel if I possibly can. Please let me know. Thanks!

Date of experience: July 16, 2017
Nevada
1 review
0 helpful votes
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Fun and enjoyable to make a video
July 18, 2017

Great animation! Easy to use & recipients also enjoyed the videos. Just need a little more variety for the video portion of Jib Jab.

Date of experience: July 16, 2017
Washington
1 review
0 helpful votes
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Using the iPhone app, I couldn't find a way at to get at previous videos. That would be useful. Other than that, it all works well.

Date of experience: July 16, 2017
Washington
1 review
0 helpful votes
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Jib jab experience
July 18, 2017

I always have a great experience with Jibjab; however, songs/e-Cards need to be revitalized. Some songs are not up to date.

Date of experience: July 16, 2017
Pennsylvania
1 review
0 helpful votes
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Site repetitively kept telling me to only use X number of characters (I forgot how many) but at same time was aware I was well BELOW that number with my message, noting how many I still had left! I typed my message to my brother for his 70th birthday twice, then copied and pasted it 3x, then gave up after 5 attempts and just called him!

Date of experience: July 16, 2017
Australia
1 review
0 helpful votes
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Satisfied
July 18, 2017

Need more children's popular items made up with extend of 8 kids in a video. I have 8 grandchildren who get on famously and would live to see each other in a funny video. Thanks

Date of experience: July 16, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA