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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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When I try to send a new Card the wrong face comes up. I tried several times and it adds a face of someone I do not know.
Have made my children and grandchildren very happy on receiving their Jibjab ecards! Spreading love and laughter is what it is all about!
The video was easy to create but I am disappointed with the fact that I am unable to down load the file and share it without the JIBJAB branding - considering there is a significant cost involved.
Would not recommend this app to others.
I have had JibJab for several years now. I find it extremely fun.My hubby, family and friends love it when I show it to them or they see it on facebook.
The birthday videos are easy to use and hopefully, a pleasure to receive. I would like more kid-friendly ones and more Australian content. Kids love football but Aussie Rukes was nowhere to be seen.
The process of selecting and making these cards is highly entertaining. I usually rewatch the video messages I create several times because they are such a good laugh!
During a tense time in the company, a quick video made for some happy people. It was a good laugh. Thank you for that.
Love it, just wish had more choices. Very easy to use. Great app. Would recommend to any one. Keep up the great job..
I don't download the video generated in this Web. I like to download for a video merging.
Sorry
If in a future JibJab download permits, I interest in this service.
Thank you
I love personalizing the videos of the dancing characters. I had a problem though lining up the mouth. It opened above my upper lip. I wonder if others experienced this. Otherwise I just think these videos are wonderful.
Title says it all. Text text text text text text text text text text text text text text text text text text.
Overall loved how easy and user friendly the experience was. The site did momentarily shut down for a repair which was a little disruptive but it did save my account data so that was good.
An easy simple way to make yourself or anyone around you laugh and have a fun experience! I would recommend the website and app to anyone that likes to laugh.
Found the procedure really easy to follow, my only disappointment is the lack of choice, really wanted a video clip singing Happy Birthday hence limited to what clip was appropriate.
Family loved the one we chose.
Thank you
Cheers
Judy
On ne peut pas télécharger la vidéo sur ordinateur, seulement l'envoyer...
Payé 15,80 euros+ 0.44 euros, "promo" affichée inexistante!
Très très déçue!
I found it easy to do and fun too. For sure I will do more cards.
No postage needed. But writing this review is a pain.
The online website is very easy to use and they offer a range of templates for any situation. JibJab lets you review your video and schedule for a particular date so that you don't have to miss an important date.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

