JibJabReviews 12,899

Shortly after an unauthorized purchase was made to my credit card, I received an email from Jibjab to alert me. I replied that I did not authorize the purchase. Within 24 hours I received a notice from a supervisor that the purchase had been refunded. What a relief it was to know this company helped to resolve my issue in a timely manner.

I've had a Jibjab account for a couple of years. I don't use it a lot and forget that I have it. But when I did use it, it was fun, quick and easy to use. When I had a problem with accessing my account, I got a resolution overnight that was kind and courteous and thorough.

I love the JibJab cards and make a lot of them. When I had a minor question, Alessandra S. Replied very appropriately and clearly, and totally took care of it for me. I am very happy with JibJab.

The team quickly handled my issue - worry free! Great job.

Thank JibJab team for cooperation and a positive solution. Danielle very well knows how to communicate with the client. I wish less to deal with such problems.

I have not used JibJab as I thought I would do Ivrequested a link to discontinue service. I received a very quick response that the staff took care of my request themselves and refunded my money. I will utilize them in the future for any email greetings Thank you JibJab staff!

Very prompt customer service, excellent! Thank you.

I'd forgotten I had an account and that it was on auto-renewal. Once I saw the renew I asked for a refund to my original form of payment. Jib-Jab refunded my money within one day! GOOD HONEST PEOPLE THERE!

I had a charge on my account that I was not aware of, Devonne explained what it was and credited my account without hesitation.

I've enjoyed using Jib Jab and am especially impressed with the professionalism and friendliness of their support team. Thank you Jib Jab, and thank you Jeremiah.

JibJab offered some hilarious videos and I encountered one small issue with my membership and after only one short email to customer service I had the entire issue resolved within the first business day. The response was courteous and very painless.

I wanted to cancel my late husband's JibJab account. There was a refund due and I wasn't sure how to proceed since I also wanted to cancel his PayPal account. Jeremiah couldn't have been more professional, helpful and quick in resolving the matter.

Have really enjoyed using Jibjab and it gave the family... young and old... great enjoyment and laughter. Thank you.

Had a question to resolve and left an e-mail not expecting a response or a positive resolution that happens often with so many 'blind' e-mails. Well, forget that. JibJab customer service is fast, prompt, on target and exactly what you would hope for. Timely resolution to my inquiry, really neat reply and I could tell they cared about me as an individual customer. Thanks so much! I will recommend you all to everyone I know!

I had a subscription issue and it was handled immediately and in the nicest way possible by Devonne.

If I can make one person smile in a day it is so worth it, JIBJAB has helped me do that.so happy to be a member..

I did not realize I had auto renew... I had on Ly used jib jab once so when I got notified a payment was made from my account I wondered why. I wrote to jib jab and they immediately corresponded with me. They cancelled my account no problems and refunded my money.
Danielle was the one who replied to me... thank you jib jab for being so friendly, cooperative and quick in resolving my issue

Honesty in business is a rare commodity. Jibjab really surprised me with their lightning quick response, their support team is sooper quick!
And a refund in the same day. GREAT!

I liked their jibjab ecard service and it is hilariously awesome!

Cheers!