JibJabReviews 12,899

Just wish there was a larger selection for the price paid. Not sure I'll renew in the future.

Site was easy to use and the results were hilarious. Wish you had more videos to choose from and that more space was available for the message. Other than that overall great experience

A little difficult and confusing getting the mouth part where it was supposed to go so it moves right.

Easy to create the video but JibJab failed to send it to the recipient scheduled for a later delivery. In realizing that, I had to forward the video myself. Very disappointed. Otherwise, it was well received, later.

Easy, hilarious, fun, but, WHY can't we re-edit a photo! Huge negative.

If you want to be entertained, this is a great thing to have.

Navigating the site is easy and putting it all together was fun. Watching the finished product was even better. The one thing I was a little disappointed in is that in order to download it as a video, you have to pay extra. You can send your video as a card, but in order to view it like a video I think you have to pay extra. Oh well, it's still fun and sending the video has a card isn't bad.

The face that I added to the video was suppose to be my grandson. But it was someone unknown to me. Usually I love what I can create. This was disappointing.

The fact that you force customers to enroll at auto-renewal is so disappointing.

This app is fun to have. The website has more options for music videos. I wish there was a way to edit the faces you upload without having to delete & add another if the mouth doesn't line up. There's a plus side to the App that allows you to preview the video without having to download it. I still find this app a lot of fun.

Really enjoyed sending a video to my niece for her birthday

Need to query a card I had sent. The responses was prompt and helpful. Would recommend jo jab to anyone who wants to send e-cards, it's easy and it's great fun

Somehow i started two accounts, and GERALD knew right away what was wrong.
He fixed it asap. Great support.

I had a subscription issue that I was unhappy about. The team at JibJab dealt with it professionally and quickly. I am really happy with the outcome.
This is how all customer service should be. Thank you.

Acknowledged my request responded with results in a short amount of time!

Excellent communications. I have not used this format in the past and had a problem. The problem was resolved quickly and easily.

Now days customer service is a thing of the past. Not at Jib Jab! Best customer service I have experienced in a Coon's Age!

Signed up again, that should tell you I am totally satisfied with JibJab. Always a fun expierence with them.

I was charged by auto renewal which I was not aware of so I sent in a request for a refund. Within 24 hrs I had a positive reply promising me a refund within a few days. I am very pleased with the professional way this has been dealt with.