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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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No funciona mi cuenta y ya le pague por paypal
Wish there were more multiperson options. There seem to be a lot of 1 person ones
Great program! Only a small handful of the bathroom- type humor is too raw.
My husband received a JibJab card for his birthday that was hilarious, and I wanted to be able to send cards to my family since they live across the country. Making the cards is easy and fun and everyone loves them. At $18 a year, you can send as many cards as you want. That would only get you 4-5 Hallmark cards with postage (MAYBE). Hopefully JibJab keeps adding new cards so I don't have to repeat any of them.
I send ALOT of virtual cards and this gives you a great way to really personalize & make each unique.
Although they have a good selection, it wont be enough for me unless even more are added.
Overall its a great service that has easy to use tools than anyone can use!
Great site just needs to update more to be perfect
There needs to be more to offer for women recipients. Most videos and photos are for boys and men. I'll bet most purchases are by women also.
I sent cards to at least 11 people but only 2 people responded. There's no way of knowing (except if I ask them) if they actually received the cards. I expected more input from those who should have received the cards. I'm sorry, but I feel cheated and I would expect you to return my money. At least you could show who actually read their mail so that I'd know if they received it or not.
I am not very computer literate but this is easy to use. Very intuitive and lots of fun.
I had a subscription renewal question.
I sent an email, and got a very prompt reply with a very satisfactory response!
I've subscribed for a number of years. My middle school students love it when I put them into a dance video!
I did buy it so i could download then i found out that you have too pay more for that...
I make the birthday ones for all my friends and family on FB.
They love it and so do I.
It would be nice if you had more dancing singing videos to choose from though!
Just a suggestion.
Thank you for all you do!
Kathleen
The first video I used was awesome. Possibly because I had the bday persons picture. The second video, I had no available picture and it seemed to me the choices were lacking. I understand there are some people who complain about any and every thing and you can't always please. The 2nd intended recipient is mid 50's and overweight. Most of the available choices that were not for younger people would have been cutting and degrading... not my choice for a well intended bday offering. Possibly a little more variety would help. I like the idea of the site and since I'm stuck in a wheelchair, it's quite convenient. Just begging for more variety and possibly inclusion of a few of the more prevalent races living here. I'm friends with people from several ethnic backgrounds. I'm sure you are interested in your site growing and I intend to do my part to help by using it for the majority of my well wishing to the people I know on all occasions. As convenient as the service is, I'm sure many of them will become members as well. Thank you.
Thank you for the thoughtful comment and feedback, Paul! :)
I was looking for online greeting cards to send when I remembered a friend had sent me themselves as the Easter Bunny. Easy decision and much much more fun than other egreetings.
Glad you use paypal l
I have amazed my friends with my ability to
Make them laugh.
Always a good thing.
Reminder - great!
On time to rectify - thanks!
Better still everyone loves the personalized ones.
... funny 100%, well done JibJab Team! Good luck on future and i waiting new funny experiences with you on the future!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mae – You can always track the status of your cards in your account under "My eCards" -> "Track This eCard." Let us know if we can help in any other way! Thanks.