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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I was looking for a unique gift for Father's day and I definitely found it! Not only for that day bit it turns out for many occasions! Thanks JibJab you helped make myself as well as family and friends not only smile, but laugh like crazy! Plus it's so easy to do! Can't wait for the next occasion to use it! Your site rock!
I love how many options there are to personalize cards and photos with mine and my families pictures. They are so fun and very user friendly. I also like the delivery options and being able to email or post to social media. I also feel like it is a decent price for an entire years worth of use.
This app is great. I had so much fun with this. Would recommend it to any one who wants to send something to brighten anyone's day.
I was able to bring such joy and laughter to my brother and husband on Father's Day! This is such a unique way to send greetings of every kind! Thanks, jibjab!*****
Need options for Father's Day from wife. Some cards not appropriate for children to choose from. They were able to find ones they could send but some were very suggestive for my grandchildren to see or hear when they were trying to find ones for their dad's Father's Day to send.
This is lots of fun and I know my Dad will love it. It was very easy to use considering it was the first time I have used it.
I love it and look forward to creating more videos!
I am always able to find the perfect card onJibJab for friends and family, and the recipients always enjoy receiving my selection. Lots of fun!
I sent JibJab to fathers for Father's Day. They were elated. Thanks for adding a delightful surprise to honor the great dads in my life.
Got this father's day card for my nephew--a real hunk and dancer! This choice was so him... I thought I was at a Mick Jagger Rolling Stones concert! So great. Also sent birthday card to his family now 5 members and it was great to see them all dancing and singing... Just loved the cards. Great job JibJab!... I became a member!
The site was very easy to use and the price is incredibly fair. Everyone loved the videos and I would definitely recommend this to anyone. I'm a customer for life.
When I wanted to change a card to a different one, it wouldn't let me. And I would like to review the card before I pick it out.
I love this site! I use it all the time, ask my kids. They are like "oh no, mom's been on jib jab again!
The Video would not preview or play once is was complete. Even after I emailed the video it would not allow me to play it. Very dissaponted as it was time sensitive for Fathers Day
It was easy and a great way to send those you love greetings from far away
It is a great site and I love to use it to send cards, but I have noticed that there is not many new cards and I am a bit disappointed since I just signed up again and not much newness.
When I opened an account last year I had all access to any type of cards I wanted to create and had so much fun doing it! However, I started to get busy and forgot I had an account. Then my account was automatically renewed after a year and I was charged 18.00 dollars. I was like... Oh crap! I totally forgot about that! So, I just requested a cancellation, and they cancelled me, no questions asked or giving me the run around. I received prompt service and an automatic refund! Thanks guys! You're awesome! :)
I was totally embarrassed because my friends never received my e-cards. One of them was for my friend's birthday, so it looked like I forgot her birthday. :(
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members