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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Nevada
1 review
0 helpful votes
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Pretty fun
August 27, 2016

Haven't figured out how to delete faces. Otherwise it's fun and funny.

Date of experience: August 25, 2016
California
1 review
0 helpful votes
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Lots of effort and minimal results
August 27, 2016

Very difficult to find photos that you can use and even then the faces are so grossly large compared to the bodies that it is just distorted. If the person is supposed to speak the mouths move in an un-natural way. I tried two and really didnt care for the results. There may be other cartoons that look better, but not worth it to me.

Date of experience: August 25, 2016
North Carolina
1 review
0 helpful votes
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Such as local University themes, Unc etc. any football end zone dance. More current song hits, those to choose old stuff yes an old school one is fun too. But love newer songs more. Creative like. Dance show spin offs.

Date of experience: August 25, 2016
California
3 reviews
0 helpful votes
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I re-upped because I love it!
August 27, 2016

Great resource for all the special occasions in life. I love having it to access!

Date of experience: August 25, 2016
France
1 review
0 helpful votes
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Was the card opened?
August 27, 2016

See, I'm not sure my card was read by the recipient. It would be nice to know that they had a laugh or not and if the card was appreciated.

Date of experience: August 25, 2016
Michigan
1 review
0 helpful votes
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Somewhat disappointed
August 27, 2016

After looking through all the cards, I found no cute ones to be really appropriate for Christians. Had I known that at first, I would not have joined. All my friends are Christians.

Date of experience: August 25, 2016
Nebraska
1 review
0 helpful votes
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JibJab's excellent customer service!
August 27, 2016

JibJab responded right away to my complaint, and everything was resolved quickly and easily. Well done, JibJab!

Date of experience: August 25, 2016
GB
1 review
0 helpful votes
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Great fun!
August 27, 2016

I first experienced JibJab dances and videos when my friends sent me a surprise message every day during my last week of work. What an absolutely fantastic way to start retirement! So, of course, I had to become a member myself. It is great fun and all my friends have loved what I have done for them. The process is easy and I also appreciate being able to preview my photos before sending. Love it! LOL

Date of experience: August 25, 2016
KR
1 review
0 helpful votes
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Fun and Easy to Use
August 27, 2016

I like the JibJab cards, they fit in my community well. The site is easy to use, fun and affordable. Thanks for a fun option. :)

Date of experience: August 24, 2016
New Zealand
1 review
0 helpful votes
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.
August 27, 2016

.

Date of experience: August 24, 2016
New Jersey
1 review
0 helpful votes
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Swift, positive experience
August 26, 2016

Customer service experience was quick and pleasant.

Date of experience: August 24, 2016
California
1 review
1 helpful vote
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Can't cast it
August 26, 2016

I pick a card and select make card. Screen goes to "cast it" them, nothing.

Date of experience: August 24, 2016
New Zealand
1 review
0 helpful votes
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Dicso-tastic!
August 26, 2016

I've only done two disco dances but they are so much fun and so easy to do! Everybody loves to watch them too:)
It's a pity some of your ethnic dances have fat, white hairy guys taking the mickey but hey I suppose there's a demand for that?
Otherwise, there's a wide selection and I'm looking forward to doing many more :)

Date of experience: August 24, 2016
Oregon
1 review
0 helpful votes
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Creative Cards
August 26, 2016

We created cards using our own pictures, and they turned out well. My only suggestion is to increase the options for these cards, as the choices are somewhat limited.

Date of experience: August 24, 2016
New Jersey
1 review
0 helpful votes
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It's so FUN!
August 26, 2016

I signed up For one birthday card and now I make hilarious music videos with my favorite faces.

Date of experience: August 24, 2016
Colombia
1 review
0 helpful votes
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Email wasn't sent
August 26, 2016

I programmed an email to be send to my mom on the next day and she never go it, I had to log in again and manually send it. Also it will be really helpful if I could schedule at what time I want the email to be send.

Date of experience: August 24, 2016
New Jersey
1 review
0 helpful votes
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Too cool!
August 26, 2016

What a wonderful way to send a card! My card received so many compliments! Thanks JibJab

Date of experience: August 24, 2016
France
1 review
0 helpful votes
Follow J L.
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This is a good site for funny e-cards. I didn't use mine nearly enough, just set in my ways and forgot I had signed up. There customer service seems sincerely helpful and accommodating, so give them a try if you're looking for a different type of e-card.

Date of experience: August 24, 2016
Canada
1 review
0 helpful votes
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I like it very much!
August 26, 2016

It is easy to use. Everyone liked to see the card.

Date of experience: August 24, 2016
Texas
1 review
0 helpful votes
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Fun to do at 4an!
August 26, 2016

I love this for an occasional 'I'm thinking of you!" And I'm doing this for my 3 yr old grandson who loves getting jib jabs. I find the "adult" vids a bit startling. I understand your audience isn't toddlers but gimme a heads up-EXPLICIT. They're pretty funny when you know what's coming. Also, gimme some instructions on what quality/type of pic works best. Sharp, distance, lighting. Make some for toddlers! Maybe you do, I haven't searched for that. Thanks for keeping me amused at 4 am.

Date of experience: August 24, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA