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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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New York
2 reviews
0 helpful votes
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Grandson's birthday
September 11, 2016

I loved putting my grandson's face on the super hero card.

He loved it and continued to play out each super hero's role.

Love it!

Date of experience: September 9, 2016
Florida
1 review
0 helpful votes
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Last minute card solution
September 11, 2016

Needed something appropriate for my dad - it worked :)

Date of experience: September 9, 2016
New York
1 review
0 helpful votes
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Really fun and easy to use
September 11, 2016

All I'd change is the possibility of choosing female or male lead roles in the dancing or theme.

Date of experience: September 9, 2016
Maryland
1 review
0 helpful votes
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Clever and fun
September 11, 2016

It is fun to create these little action videos but I wish there were more with three or two characters.

Date of experience: September 9, 2016
Switzerland
1 review
0 helpful votes
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Have been preparing JibJab videos for several years. Mainly using the heads of grandchildren. As I then download them all, it keeps them amused for hours and whenever they come over, the first thing they ask for is to see the JibJab films! Any queries I have had have been answered quickly and efficiently. Can't fault the experience!

Date of experience: September 9, 2016
Washington
1 review
0 helpful votes
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Fun
September 11, 2016

Lots of laughs-making them, sending them, receiving them

Date of experience: September 9, 2016
New Hampshire
1 review
0 helpful votes
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Funniest birthday card ever!
September 11, 2016

Created card for my friend, laughed the whole time I was doing it. Thanks for a great experience :)

Date of experience: September 9, 2016
California
1 review
0 helpful votes
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Too easy
September 11, 2016

Great and so easy to use, made me laugh as I was making it and my niece was in fits. Of. Laughter

Date of experience: September 9, 2016
Mexico
1 review
0 helpful votes
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Excellent Service! Fun, fun, fun Cards!
September 11, 2016

I have enjoyed my membership with JibJab very much! Their service is excellent and I have brought a chuckle to many a face (as well as my own!) through the sending of their greeting cards.

With appreciation!
Patricia

Date of experience: September 9, 2016
Florida
1 review
0 helpful votes
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JibJab Always Gets Laughs
September 11, 2016

I've been a member for 3 or so years now, and have always enjoyed creating and sending fun eCards from JibJab.

Date of experience: September 9, 2016
GB
1 review
0 helpful votes
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Hilarious E cards with animation
September 11, 2016

Emergency averted! Had to send e cards and couldn't find what I was looking for until I discovered this site... Well worth every penny!

Date of experience: September 9, 2016
Poland
1 review
0 helpful votes
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More retro videos
September 11, 2016

There is very little ffor the baby boomer subscribers to send on your site. I Got You Babe is the best one you have.

Date of experience: September 8, 2016
Australia
1 review
0 helpful votes
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Fathers day
September 11, 2016

Bit hard to fun one that wasnt in bad taste for fathers day

Date of experience: September 8, 2016
New Jersey
1 review
0 helpful votes
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A unique way to send a birthday wish
September 10, 2016

We love jib jab! I had so much fun making these for my brother. It takes a little practice to get the picture just right, but it's so funny when it comes together.

Date of experience: September 8, 2016
Utah
1 review
0 helpful votes
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Fun site
September 10, 2016

No problems. Wish there were more things to send where you don't have to insert a face!

Date of experience: September 8, 2016
Florida
1 review
0 helpful votes
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Fun and Laughs
September 10, 2016

A fun and personal option for sending all occasion cards that is bound to entertain!

Date of experience: September 8, 2016
Ohio
1 review
0 helpful votes
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Fun, entertaining, and easy to use
September 10, 2016

At first, I had a bit of a hard time connecting to facebook to retrieve pics, but once that was cleared up, I absolutely love the site! It is fun and entertaining for everyone and I've made quite a number of videos with family and friends in them. It is also fun to find pics of people and created their head to put into videos. I would recommend this site/app to everyone!

Date of experience: September 8, 2016
Texas
1 review
0 helpful votes
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Teacher perfect
September 10, 2016

I am a teacher and I enjoy surprising the faculty with some funny stress relievers!

Date of experience: September 8, 2016
New York
1 review
0 helpful votes
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JibJab rocks!
September 10, 2016

I was looking for something different to greet my best friend for her birthday. I am soooo happy I chanced upon JiBJab. I had fun doing the presentation and the videos were received warm heartedly. They were hilarious and fun. I encourage everyone to join JibJab. It will change the way you say what you feel.

Date of experience: September 8, 2016
Canada
1 review
0 helpful votes
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I enjoy creating cards with my granddaughter. There are ample jingles to choose from. Many hours are spent laughing and just enjoying the product.

Date of experience: September 8, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA