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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I loved putting my grandson's face on the super hero card.
He loved it and continued to play out each super hero's role.
Love it!
All I'd change is the possibility of choosing female or male lead roles in the dancing or theme.
It is fun to create these little action videos but I wish there were more with three or two characters.
Have been preparing JibJab videos for several years. Mainly using the heads of grandchildren. As I then download them all, it keeps them amused for hours and whenever they come over, the first thing they ask for is to see the JibJab films! Any queries I have had have been answered quickly and efficiently. Can't fault the experience!
Created card for my friend, laughed the whole time I was doing it. Thanks for a great experience :)
I have enjoyed my membership with JibJab very much! Their service is excellent and I have brought a chuckle to many a face (as well as my own!) through the sending of their greeting cards.
With appreciation!
Patricia
I've been a member for 3 or so years now, and have always enjoyed creating and sending fun eCards from JibJab.
Emergency averted! Had to send e cards and couldn't find what I was looking for until I discovered this site... Well worth every penny!
There is very little ffor the baby boomer subscribers to send on your site. I Got You Babe is the best one you have.
We love jib jab! I had so much fun making these for my brother. It takes a little practice to get the picture just right, but it's so funny when it comes together.
No problems. Wish there were more things to send where you don't have to insert a face!
A fun and personal option for sending all occasion cards that is bound to entertain!
At first, I had a bit of a hard time connecting to facebook to retrieve pics, but once that was cleared up, I absolutely love the site! It is fun and entertaining for everyone and I've made quite a number of videos with family and friends in them. It is also fun to find pics of people and created their head to put into videos. I would recommend this site/app to everyone!
I am a teacher and I enjoy surprising the faculty with some funny stress relievers!
I was looking for something different to greet my best friend for her birthday. I am soooo happy I chanced upon JiBJab. I had fun doing the presentation and the videos were received warm heartedly. They were hilarious and fun. I encourage everyone to join JibJab. It will change the way you say what you feel.
I enjoy creating cards with my granddaughter. There are ample jingles to choose from. Many hours are spent laughing and just enjoying the product.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

