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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I signed up for the $1.50 a month program and it was not clear to me (probably in fine print) that I was going to pay for a one-year subscription of $18. I feel I got scammed.
I'm having problems navigating your program. Its not intuitive like other apps I've used. I'm on the fence whether I like it or not.
Thanks,
Lb
I sent 2 jibjab greetings. Neither person received theirs. I think it went to spam.
Great way to send a fun greeting to friends. Lots of selections for Birthdsys and other occasions.
Would like to see a few other choices for Get Well cards including recovery from an operation.
I am very happy with my card, I hope I am able to use the cards more often.
I love the selections
"too funny!" I perused some of your cards and thought the above was the one. On the occasion of my brother's birthday, I noticed that an old photo of him had just had uploaded to his Facebook. I merely wished him a Happy Birthday and told I hoped he was feeling good. After a few mistries, I was able to seamlessly insert his head into your card with a perfect result! My comment was about your only being as-young-as-you-Feel-Good, so I think the song title is a natural fit for older people's birthdays. Aside from great dance moves taken for the card's central character (a white James Brown in this case), the modern psychelic backgrounds were great, and the sound-effects accompanying the dance moves were funny and not over-done. Bravo!
Initially I had my card and was ready to pay, but I saw there were preferences and other settings and things to look at. I did not want to have notifications sent to me. But I was unable to get back to where I was, and had to start over a couple times. MAYBE YOUR MEMBER OPTIONS SHOULD INCLUDE A MESSAGE FOR MEMBER TO COMPLETE ORDERING AND RETURN TO MODIFY OPTIONS. On the plus-side, I then ended up taking the time to experiment with different croppings of my original picture of my brother, and found that pretty easy, before sending out my card.
Love your snarky cards. So many friends enjoy receiving them. Why not add a bunch of non-consequential holidays, like National Pillow Fight Day or Let's all eat Broccoli Day or "Talk like a Pirate Day"?
Amusing card, made me laugh lots before I'd sent it. Recipient loved it
I like being able to schedule the delivery. So far the selection of ecards seems sufficient, but too early to tell.
I was very happy with the service provided. The only reason that I deduct a star is that I think the way the cost is advertised is deceptive. You cite a low rate on the website, but when I got my credit card bill I realised that I had been charged for a year's use when the advertised rate was just for the month. Even so, I will enjoy using it for the next year - all my friends who saw the finished product were extremely amused.
After you changed the way we could cut out faces, it's not THAT fun anymore! Now we look like we all have balloon shaped faces. Why on earth did you do THAT? Besides that, the e-cards and videoes are very funny and cleverly made!
Been a user for 3 years now. Love the membership but they don't come out with many new (especially birthday) videos often. You don't want to send many friends the SAME jib jab birthday card starring the other 5
Love surprising family & friends with a video starring them.
It was fun, but I wasn't familiar with a lot of the songs (I am an old hippie that isn't into Rap or Hip Hop)
The video content is the more vital aspect to subscribers to JibJab. When the videos are shared the receivers have to suffer way too much JibJab promotion prior to the opening of the created video... however I realize the advertising associated with the outreach is vital to JibJab to attract new subscribers; I simply think the subscriber deserves higher priority in the overall final presentation of the videos.
Hi, I was pleased with an earlier anniversary talking heads JIBJAB that I sent. However, I was disappointed in the selection of get well cards. Most are for colds and flu. None suitable for operation recovery, injury or painful immobility bouts such as sciatica.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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