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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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So much fun and so funny. My first attempt was a little off center but still so cute!
Pas de soucis c'est bien mais il n'y a pas souvent de renouvellement dans les videos... depuis sa mise en route! Dommage!
I just renewed my subscription as I've been a member for a very long time. The only beef I have is it would be nice if we could remove the Jibjab logo. I put them in many of my video's as my company is called Memories in Motion. Sometimes it's a big distracting. I can crop it out on some but not all the videos. In future, I'd like to see a ways to create a jibjab with your own music video so we can pick and choose the group/artist. Keep up the good work though. It always brings many laughs.
I have an account but cannot log into the app via iOS.
When I looked at the web site it looked like it was $1.50 to send and electronic birthday card. I looked at my Anazon account that I charged it to and jib jab had charged my account $18 DID NOT READ THAT IN THE ORIGINAL AGREEMENT
We have a 30 day money back guarantee. If you'd like a refund, please send an email to [email protected]!
Was pretty easy to create a JibJab ecard and my grandson (nearly 3) had a good laugh.
I am having a blast with Jib Jab, only draw back is I can not figure out the mouth opening. It just leaves black spaces where the mouth is suppose to be. I need some advice on how to set that up.
Fun. Fast. Not too demanding. Not the most sophisticated design but delivers.
I have been using JibJab for a few years now and have been a paid member for the past two. I love sending my family all sorts of dancing or music video cards. However, I find myself having to choose from the same ones a lot of the time. The new music videos also don't cater to my family's taste in music. I would love to see some more songs from the 60s-70s or even the 90s. Those are always classics and make the funniest videos. Thanks!
Easy to do - some great ideas for cards for all occasions in there...!..
Fun good movie but mouth section did not work as expected
Fun cards but not sure why I have to pre-pay for a year in advance. There should be some trial period with a money-back guarantee.
We think these are fun to send to family/friends for various events. Sometimes the selection gets repetitive though:)
It's easy to add photos & customize :)
It's annoying how you can't go back and edit the card or faces after they are made.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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