JibJabReviews 12,899

I had a great time putting together my greeting card and I can't stop laughing at my creation. My friend loved it too

Entretenida forma de saludar a los familiares y amigos!

I tried to reinstate my membership last saturday and it did not work. They did however take my $18 dollars as it came out of my credit card. Unfortunately, the person's birthday was that day so we couldn't send a card. I emailed customer service and they said "we'd be back to you in 2-3 days" really? That is despicable. So I cancelled the membership

Instantly refunded my account when it renewed after a year. No problems to do this, it was instant and service was friendly and professional. We just didnt need it for aother year. Thank you

Jib Jab has fun and easy to use personalized emails. It's a bit annoying to not know how much things will cost until you get to the end of the customization process. And also annoying to be forced into an auto-renewal subscription. It's easy to cancel but would be better if it were just a purchase and not an automatically renewing subscription that you then have to go cancel before you forget.

I joined to send my sister a card for her birthday. She lives in Calif and I in Mass. So we don't get to see each other very often. Being able to schedule delivery of the card was perfect. She called me as soon as she opened it and said it made her day! We both laughed so hard we got an ab workout.

I think all the videos are cute. I'm never sure if I should post them on the recipient's page or mine. It seems that more people said happy birthday to my daughter on my page even though she was tagged in it.

Overall videos were good however one or two of the Halloween ones stopped mid way through

Just wish there was a way to sign up for less than a year, or at least have a trial before spending the whole amount.

Boring not enough videos not worth the money you pay

I was to get a discount to join. Not given. Had to correct the automatic payment every year to a yearly basis.
Every time I want to save a video you want more money.
Hope other company offers better.
My sister introduced me to you.
I do not care to have to distrust a site that hopes I will not notice they every time they ca charge me money.

There were no specific "family birthday greetings"

I have done this before and am having trouble this time. There is one a few birthday cards (funny ones) and yesterday there were more. Just about at my wits end as I have been working on this the majority of my day today

I had an issue with the membership clearing on my account after I had paid, and the jib jab staff fixed the issue in a timely manner and granted me a year subscription for the inconvenience.

The Website on iPad was confusing and not user friendly in my opinion. I just wanted to
Make one birthday card for a friend and I had to get a subscription, you need more
Options. I canceled immediately. Jib jab used to be fun, you used to be able to see it before you put faces in and I couldn't. It was very frustrating.

I have used JibJab for many years sending funny, humorous greeting cards to family and friends and had lots of fun doing it. But, the circumstances have changed and I do not send greeting cards very often.
When I contacted JibJab to cancel my membership and asked for a refund for the payment I had just made the JibJab team were excellent in responding to my request. My experience with JibJab was excellent.

The recipient really enjoyed the card and even had a little dance with his wife.

I have always enjoyed Jib Jab, however, they need to stop Nickel and Diming their customers. Pay $18.00 Yr. Then 2.00 for a downloadable video, then 2.0 for mobile app for downloads, etc... STOP. I will buy and dump after 1 year... If you were to just charge me 14.95 a year I would most likely keep it year after year.

I had an issue with the app. So I contacted support and the issue was taken care of in a quick fast way. I love the team behind the app.