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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Have pid for subscribing for a year and still have to pay for downloading. There is a little choicesfor family of 3, try to look at apps "face in the hole"
Very funny, lots of options for all occasions, simple to use! All round an excellent piece of software
I did not expect to pay 25.00 and change. I thought it would come in at around 9.95 US. So with the exchange would be more Canadian. Yes disappointed. I would never order again.
I made a jibjab video of me and my friends at college running a sled race. We were awesome! Jibjab is easy to use and the videos are so cute.
While, overall, I like the videos I can make with JibJab, they don't share well. By that, I mean they won't play automatically on Facebook like most videos do. To make that happen, you have to download the video and, then, upload it to Facebook, which is fine, except downloading costs an extra $1.99 per video. Because I don't want to pay this upcharge and because most people don't want to click away from Facebook to watch a video, the videos I've posted have received very little attention.
I love the jib jab it's quite fun, I'm only giving the 4 stars cause I wish there was a way to delete a face if you messed up on it. Other than that it's great
Overall it's a lot of fun. Some of the content is inappropriate, like the thanksgiving content, which is disappointing and I won't share it.
My friend has it! An I loved the fun, mouth sometimes is hard to get right from pics.
Would not allow me to make additional cards or change cards... kids were disappointed.
My family loves making a Christmas JibJab every year. We send it as our Christmas card to all of our family and friends!
I have my put my friends, family, pets and grandchildren in some of the videos and I laugh till I cry sometimes. I love it.
This is a great website. I'm getting a kick out of it. Thanks, Larry
I loved the jibjab experience. The kids thought the end result was amazing and couldn't believe that they were in a "movie".
Wasn't worth the money. Maybe if you could pay for 1 month and be done with it. The auto renew and having to sign up for a year was a joke.
I have so much fun with this. The only thing I can say is I wish they would have more than 5 faces to add.
So much fun to create and share with friends & family
Great site, good communication when there is a problem, only criticism is can't download items to device or computer (only Facebook or email option) so can only sent to friends through email if they have email.
It was fun building a Christmas card. I think the price to download it, after paying for membership, is a bit too much or ridiculous.
You took $18 from me when I was told it was $1.50 for one month! I want my money back ASAP.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members