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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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All my friends loved the goofy Christmas cards I made for them. I still go back and watch them and laugh all over again,.
Had a lot of fun putting my granddaughters and daughters in a Christmas scene. Everyone loved it!
Website needs updating to allow for more options on videos. Mouth movement did not work correctly. Christian based Christmas videos needed.
Will never recommended to anyone and I am going to let bbc know about your fault advertisement
Asked for refund after learning 18 is not all Jibjab wants a year to charge for everything it offers everytime you use it is absurd. Disappointed but the comments did warn me no one was happy with it.
I clicked on the $1.99 1 month subscription and it automatically signed me up for a year! Racket!
So much fun creating videos. Every one enjoys them.
I had fun making the funny card, but what a disappointment when it didn't go to my brother for his birthday!
But thanks for the prompt refund.
Site needs to have more flexibility. Unable to "go back" to make ANY changes. Can only be shared via email or Facebook, should be able to send via text messaging.
I used this site for xmas cards and everyone loved them. I got calls from friends and family and they were still laughing! Great way to connect during the holidays!
I loved the ease of assembling, and the speed at which it all happens, but most of all I loved the joy that it brings.
Took my yearly subscription and then canceled my membership after only a few weeks without reason... but kept my money!
Made jib jabs for everyone in the office to show at the Christmas Lunch.
What a hoot! Being somewhat older than the average user, (73) and less adept at technical hoo-ha, it took me a while to make my card, but it was outrageously fun and the recipient loved it! I will definitely do it again! Waaay too much fun to be legal!
We all had a great laugh lots of harmless fun.
Nice change in a grumpy old world.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members