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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Can't make it work. Cannot load different heads or simply make it work... maybe my lack of skill...
I love jib jab so much! It's so much fun sending cards for all occasions and worth every penny!
It's funny the first couple of times but definitely not worth the $18.
I loved the opportunity to send the 2 photo jib jab onto my 2 grandchildren. However, there wasn't the opportunity for me to write a comment or even somewhere to let them know who this was from. It just went from making the jib jab, then when the pics were set up, it just went into e-mail sending--no spot for comments. Not happy!
I think you need to add some new Jib Jab videos. I've been a member for a while and I've done nearly every one of the videos you've had.
Great laughs! Fun to design and crazy fun to watch the finished product!
Great fun but paying for download of videos is a bit much
I think it's a great app but I had trouble with faces (in making adjustments) or in changing my mind and trying to put in another face.
Excellent and fun for everyone! My family & friends really enjoy the ones I make! Thank you!
Kari
It was horrible. I tried to cancel my subscription but it wouldn't let me, and it wouldn't let me send or download my video for some reason.
I have been a member for years. Absolutely amazing!
Everyone loves receiving JibJab's
I am disappointed that I can't save the video with out have to pay for it. I have problems knowing which one I have used and those I have tried. Love them though. Maybe lower the saved price?
Really good idea, but needs more options as to the number of people to be incorporated into the e-card.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members