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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Colorado
1 review
0 helpful votes
Follow Kathy L.
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I've made JibJab cards before. This time I was signed in, had the photo uploaded and shaped, and each time I clicked "done" for the photo placement step, the site sent me back to the Christmas card selection. And then found that the site offers NO immediate help for problems encountered. Getting an email answer two days later doesn't help when you're trying to send a birthday card on time. Very dissatisfied!

Date of experience: December 10, 2016
Florida
3 reviews
7 helpful votes
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Such fun cards to make, and receive.
December 13, 2016

My friends loved the ecards from Jib Jab almost as much as I enjoyed making them. I felt like a Hallmark and Chris Tucker mix creating my greeting cards.

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Hilarious card
December 13, 2016

The card was hilarious and well received by my girlfriend. Thank you.

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Love sending laughs
December 13, 2016

Love this site. Very easy to use. Great videos. Lots of laughs.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Lots of laughs
December 13, 2016

We really enjoyed making and playing the holiday jibjabs, my only complaint
Was trying to get the mouth in the right place.

Date of experience: December 10, 2016
Australia
1 review
1 helpful vote
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Fun
December 13, 2016

JibJab is a fun way to connect and send greetings to family and friends

Date of experience: December 10, 2016
District of Columbia
1 review
0 helpful votes
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Does not impress
December 13, 2016

The site has too many bugs. When I approach JibJab for help, the response was like warm at best. Overall it gives a negative impression

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Old format
December 13, 2016

Liked the old format better. May be better after more use

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Christmas
December 13, 2016

Excellent, website worked flawlessly and the video cards are hilarious and well received.

Date of experience: December 10, 2016
New York
1 review
0 helpful votes
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All Jib Jab videos are Fun
December 13, 2016

My Family loves to edit pictures in scenes to enjoy the videos they create!

Date of experience: December 10, 2016
Tennessee
1 review
0 helpful votes
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So Fun
December 13, 2016

Good for every occasion and every card sent gets great reviews from the receiver.

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Same old stuff
December 13, 2016

The same stuff I sent people last year and most stuff is thru email seldom can I message anything

Date of experience: December 10, 2016
Florida
3 reviews
1 helpful vote
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Fun family jabs!
December 13, 2016

Its fun to connect with family and friends with jibjab anytime.

Date of experience: December 10, 2016
Michigan
1 review
0 helpful votes
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Fun, Last-Minute Alternative to a Card
December 13, 2016

A paper card would have arrived late, so this was a well-received alternative with a song I really like that was easy to put together.

Date of experience: December 10, 2016
Pennsylvania
1 review
0 helpful votes
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So much fun
December 13, 2016

Hi sent these out to all of my friends as xmas cards with a little pazzaz and they all loved them alot of fun

Date of experience: December 10, 2016
California
3 reviews
0 helpful votes
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Funny videos
December 13, 2016

I really like making the videos and putting faces in the characters... it has brought a lot of laughs for my family and friends... and for me as well...

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Fun and easy
December 13, 2016

A friend sent me a JibJab card and I enjoyed it - saw the box to hit to make my own - I'm not usually good at doing something like this, but it was really easy - excellent results - did 1 of my husband & I first - then 1 with our five grandkids. Have watched them several times - posted on facebook - the grandkids loved it too - and also watched over and over and laughed like crazy

Date of experience: December 10, 2016
Arizona
1 review
0 helpful votes
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Christmas
December 13, 2016

Made a couple of Christmas Card and everyone has had a ball watching them. Will be doing a lot more through out the year.
Thanks JibJab

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Best self animator on the web
December 13, 2016

I've tried nearly all the web has to offer and jib jab wins!

The detail of eye line, ear position and mouth line make the clips so much funnier/better

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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There Has To Be A Better Way
December 13, 2016

We had over 100 contacts, between my husband and I, to send to our holiday greeting card recipients but didn't realize your system only allows 50 at a time until we hit "send." There was no way to cut and paste so that we wouldn't have to go through the whole process of downloading contact names from two separate email accounts. We had to input names multiple times to be sure we got everyone in and had to count the number of names to be sure we didn't go over 50 each time.

Date of experience: December 10, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA