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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Wishful thinking...
December 13, 2016

It would be nice if I could select from more pictures

Date of experience: December 10, 2016
Washington
1 review
0 helpful votes
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Not happy
December 13, 2016

I was very unhappy about this place. I was told it was 1.99 and was billed 7.99 I won't to quit and no longer won't to do this.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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This very easy to use app is sure to bring a smile to any recipients face. You are only bound by the number of photos you have and let's face it we have access to photos of family and friends in a number of places these days. Do yourself a favour, get on board with this app and make your loved ones smile.

Date of experience: December 10, 2016
Texas
2 reviews
0 helpful votes
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Creative fun
December 13, 2016

I have had hours of fun with the JibJab app. My daughter accuses me of having to much time on my hands but gets a laugh out of every clip. This is the most enjoyable application on the net.

Date of experience: December 10, 2016
Washington
1 review
0 helpful votes
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Awesome
December 13, 2016

This is sooooooo much fun. From my 4yr old grandson to my 81 yr old mother everyone loves the cards and find them entertaining. The site is easy to use and doesn't take but 5min. To create.

Date of experience: December 10, 2016
Kentucky
1 review
0 helpful votes
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Unclear on price, I thought it was $1.50 a month not everything at once! I only wanted for a Month! I feel duped...

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Hidden charges
December 13, 2016

Difficult to use. When finished making something, they want a premium charge.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Just a laugh
December 13, 2016

I find the site a lot of fun... and it gets my friends involved

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Love it
December 13, 2016

Laughed for 5 minutes before I sent it. Use pics with extreme expressions.
Inebriated is good! LOL

Date of experience: December 10, 2016
New Zealand
1 review
0 helpful votes
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So fun
December 13, 2016

I play on it all the time it is so funny but i wish it was free.

Date of experience: December 10, 2016
New York
1 review
0 helpful votes
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Saw a friend of a friend's JibJab post on facebook and it was immediate love. I'm having a ball annoying everyone I know. Actually, I'm quite proud of my creative efforts. Sometimes when I forward the fininshed JibJab piece by email, the people I'm sending them to cannot open them. It's even happened on my own email site when I've forwarded them to myself. But, most do go through without any problem. Please keep on posting your craziness for those of us with too much time on our hands so that we can complete them. Love it!

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Fun card
December 13, 2016

Fun card: difficult at first but got the hang of it eventually.

Date of experience: December 10, 2016
New Zealand
1 review
0 helpful votes
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Laughed alot
December 13, 2016

Once I got the hang of placing pictures correctly, the result was so funny.
Recommended

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Second guess
December 13, 2016

Probably shouldn't have renewed. I liked JibJab better when I could clean up my heads more accurately. Now parts of the pictures used for cards retain too much of the originals to fit cleanly into the images.

Date of experience: December 10, 2016
New Jersey
1 review
0 helpful votes
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Basic
December 13, 2016

The app is too old school and basic technology has come a long way for it to be so lame... to pay for it definitely not

Date of experience: December 10, 2016
California
2 reviews
0 helpful votes
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Jibjab review
December 13, 2016

One problem i have experienced is that the emails that jibjab sends to the recipients usually ends up in their junk folder so i have to follow up to see if they have seen the email in thier in-box and if not have them look through thier junk emails which makes for a tecious process.
Would be better if i could send the clip to them directly and maybe avoid the emails getting lost in the junk email folder.

Date of experience: December 10, 2016
New York
2 reviews
0 helpful votes
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Lots of Laughs!
December 13, 2016

My jibjab greetings has made my friends and family feel like I'm "better than sliced bread." Lots of laughs and I love the idea that you can choose between 1 and 5 people... They have lots of designs that suits my fancy... and I get a kick myself "experiments" with different faces! So, I have to scour my computers and create a JibJab folder! Morgan has been just wonderful in his rapid response and concern about how happy and satisfied I am. They get a ***** from me.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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She's baa-aaack!
December 13, 2016

I'm a longtime JibJab fan; was first introduced years ago when I was working at an animation studio and the partners came in to pitch. I let my membership lapse just because... I don't actually recall why now.
But I'm back. And I love it!

Date of experience: December 10, 2016
Pennsylvania
1 review
0 helpful votes
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A very funny, joyful, app!
December 13, 2016

JIBJAB HAS TRULY MADE MY CHRISTMAS! IT IS HILARIOUS AND HAS BROUGHT FAMILY AND FRIENDS CLOSER. THANK YOU!

Date of experience: December 10, 2016
GB
1 review
0 helpful votes
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Fatastic site
December 13, 2016

Have had souch fun on this site
Having a good laugh with friends and family. Especially grandchildrenn

Date of experience: December 10, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA