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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I came across jibjab a few years ago when I was sent a card and I still think it's great - fun and easy to use, would recommend anyone giving it a go.
These kinds of apps makes the novice users to create beautiful end results that only professional can do.
Response from my friends has been overwhelming, particularly my dancing exploits. Some of their comments were hilarious, some unprintable! Thank you JibJab.
My grandchildren loved seeing themselves in the Christmas videos. Thank you.
My purchase never arrived. I tried to contact you to say so. PayPal is now investigating
I thought that when you pay $2 a month, that you would be able too save your videos for free. Even though you get access to every video it's not worth the money, because you can't save your videos for free. If you want to save it you have to pay anotjer $1. In the lenght it gets expensive. And saving the videos is the fun part about making them..
Very clever app and easy to use. End product is great. Would be better if more card options were available, particularly the music videos which are excellent. Many thanks.
At first, I had a little trouble and then a more experienced friend helped me through. Now I get it (I think!)
I didn't wont to pay US$18,00 per year. I couldn't cancel it.
The instructions are not The instructions aren't clear for being a member.
P put two images and they appear in all examples, I don't know how to erase it.
I wont to cancel and get my money back, please.
Making the videos is great fun, resizing and dragging heads onto the costumes.
The hardest part is choosing which video to create. They are all good fun and the feedback is good.
I entertained many f my distant friends with singing and dancing pictures of themselves and they all respond happily.
Perfect, and putting it together made sense. My only criticism is that it no longer remains a mystery! Of course, from a marketing perspective, you want to make money. I wish it remained a secret, though, like at the Magic Castle. "How'd they do it?" Well, you make no secret, and boast that anybody can do it. And they can and they will, and the novelty will wear off.
I love making these little videos for friends and family. Just wish I could get the mouths right in them. They always turn out black bars.
It was very entertaining and so funny. Good value for money.
I've had loads of fun making music videos with my family members for Christmas.
Good. But when its reviewed and I want to go back and change a face I have to start from the beginning
Thought my friends and family would get bored of my Advent Calendar of Jibjab... but they love it!
I thought it would have more categories to choose from
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members