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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Australia
1 review
0 helpful votes
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Well pleased
December 13, 2016

All has been good. Only thing is sometimes it's hard to get the mouths right and the film clip looks a bit distorted. And also some clip came on about animals I didn't even click on, otherwise it is a great thing,

Date of experience: December 11, 2016
Florida
1 review
0 helpful votes
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Personalized fun
December 13, 2016

Great selection of titles, funny, and delivered with efficiency. Superb fun personalized product

Date of experience: December 11, 2016
Hungary
1 review
0 helpful votes
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The best way to cheer the family up
December 13, 2016

I visit my family in th village only a few days/every 6 months and they are crazy about JibJab. The youngest (2yrs old) jumps in the bed and LOLs when creating new videos. :) thanks for the experience

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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So easy to use
December 13, 2016

So simple to use and the technology is great you can use any photo and zoom in and adjust the angles. Created a lot of laughter which we are all in much need of after the year we have all had!

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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Awsome/intertaining
December 13, 2016

Leaves you laughing, My daughter introduce me to jibjab. So now I have introduce my friends and siblings.

Date of experience: December 11, 2016
Alabama
1 review
0 helpful votes
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Being a kid again
December 13, 2016

Very enjoyable, brought laughter to all who know me.

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Billing
December 13, 2016

Did not expect to have too pay for a year with an auto renew not keen on that would like the choice to renew

Date of experience: December 11, 2016
New Jersey
1 review
0 helpful votes
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So cute and very funny
December 13, 2016

I had trouble placing the mouths in the correct spots but that's my fault. I love all the videos and pictures. They are so funny

Date of experience: December 11, 2016
Washington
1 review
0 helpful votes
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Additional Cost
December 13, 2016

I was disappointed to discover that after paying for membership I still had to pay an additional fee to download and keep videos created on the site.

Date of experience: December 11, 2016
Oklahoma
1 review
0 helpful votes
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Couldn't load video.
December 13, 2016

I made a video 3 times and couldn't send it to facebook. I've sent them before without a problem but this time it was very frustrating as I tried 3 times and no go!

Date of experience: December 11, 2016
GB
1 review
0 helpful votes
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Harder to recognise
December 13, 2016

As more add more wigs and hats are added to "Starring You" the subjects become more and more difficult to recognise Putting a HEAD on a subject was always ideal, Now putting only a FACE has ruined many videos, Big Wigs and Big ornate hats spoil the effect and spoil the fun. There are hardly any subjects left without pathetic wigs or hats, making my further participation unlikely. EXAMPLE The very popular "Striptease" videos have been totally ruined by the addition of wigs as have many of the group dances.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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I got you babe
December 13, 2016

Great pleasure to see my little movie again and again.

Date of experience: December 11, 2016
Massachusetts
1 review
0 helpful votes
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Love creating videos that are both fun and a great vehicle for celebrating life's events with family and friends. I do wish I could involve 6 people, as my family is large, it I understand the number of characters had to stop somewhere.

Date of experience: December 11, 2016
Costa Rica
1 review
1 helpful vote
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Waste of time
December 13, 2016

Spent 1 hour creating a card, uploading pics, paid the membership and the e card I created had random strangers pics and not mine.

Date of experience: December 11, 2016
Slovenia
1 review
0 helpful votes
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It was ok, I made a greeting video was very funny but when I tried to upload it to Facebook I was unable as the video content was not mine to post

Date of experience: December 11, 2016
Guam
1 review
0 helpful votes
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Wonderfully Funny!
December 13, 2016

You can't help but laugh with these greetings. Fun for (almost) any occasion.

Date of experience: December 11, 2016
GB
1 review
1 helpful vote
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Misleading throughout
December 13, 2016

Your site is a money trap. I was misled into buying an annual subscription which I did not want. So I have now paid $18 for something I will only use once. I want my money back please.

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Tonnes of laughs for a reasonable cost
December 13, 2016

This is the perfect gift for the person in your life who has everything but isn't afraid to laugh at themselves

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Great laughs
December 13, 2016

Easy to use. Everybody loves the results. Provides huge laughs

Date of experience: December 11, 2016
New Jersey
1 review
0 helpful votes
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Cute site
December 13, 2016

Cute site for funny personalized cards & suck that will make you laugh

Date of experience: December 11, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA