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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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All has been good. Only thing is sometimes it's hard to get the mouths right and the film clip looks a bit distorted. And also some clip came on about animals I didn't even click on, otherwise it is a great thing,
Great selection of titles, funny, and delivered with efficiency. Superb fun personalized product
I visit my family in th village only a few days/every 6 months and they are crazy about JibJab. The youngest (2yrs old) jumps in the bed and LOLs when creating new videos. :) thanks for the experience
So simple to use and the technology is great you can use any photo and zoom in and adjust the angles. Created a lot of laughter which we are all in much need of after the year we have all had!
Leaves you laughing, My daughter introduce me to jibjab. So now I have introduce my friends and siblings.
I had trouble placing the mouths in the correct spots but that's my fault. I love all the videos and pictures. They are so funny
I was disappointed to discover that after paying for membership I still had to pay an additional fee to download and keep videos created on the site.
I made a video 3 times and couldn't send it to facebook. I've sent them before without a problem but this time it was very frustrating as I tried 3 times and no go!
As more add more wigs and hats are added to "Starring You" the subjects become more and more difficult to recognise Putting a HEAD on a subject was always ideal, Now putting only a FACE has ruined many videos, Big Wigs and Big ornate hats spoil the effect and spoil the fun. There are hardly any subjects left without pathetic wigs or hats, making my further participation unlikely. EXAMPLE The very popular "Striptease" videos have been totally ruined by the addition of wigs as have many of the group dances.
Love creating videos that are both fun and a great vehicle for celebrating life's events with family and friends. I do wish I could involve 6 people, as my family is large, it I understand the number of characters had to stop somewhere.
Spent 1 hour creating a card, uploading pics, paid the membership and the e card I created had random strangers pics and not mine.
It was ok, I made a greeting video was very funny but when I tried to upload it to Facebook I was unable as the video content was not mine to post
You can't help but laugh with these greetings. Fun for (almost) any occasion.
Your site is a money trap. I was misled into buying an annual subscription which I did not want. So I have now paid $18 for something I will only use once. I want my money back please.
This is the perfect gift for the person in your life who has everything but isn't afraid to laugh at themselves
Easy to use. Everybody loves the results. Provides huge laughs
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

