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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Lots of fun to see peoples reactions when they see themselves. Great laughs.
I ordered two cards, which never arrived in my friends' inboxes. Also, the range of cards on offer is very small.
I enjoyed the diverse E-card options and how simple it is to create a custom card.
Les liens à destination de la Suisse ne fonctionnent pas...
I used to be able to add a head. I just renewed my membership
And can't add a head. Probably because i am getting too old to understand the directions.
Took a bit to figure it out but once I did, I had a blast!
So cute & fun to do, my first time. Took me a couple of tries to figure out how to make the faces fit, but after the first face was done, no problem. Enjoy!
This site is fun for everyone. Easy to use and outcome is always a riot!
I enjoyed sending emails from Jib Jab and I think I laughed more than the recipients as I placed their faces on the emails I sent.
Wasted 2 hours putting my headshots into the jib jab form but kept getting bopped out. I'm finished.
I hated that after you've paid you are charged every time you want to download the videos.
JibJab has become a word in our household now - noun and verb. So easy to use and so much fun. Grandma twerking was a step too far but we love it!
The templates are very easy to use even for a novice. Got a ton of laughs
I didn't know that the card would go to JUNK and my wife retrieved the card two days after her birthday as I waited for response from JIBJAB. There needs to be a way to get immediate help to recover on the day that the card should have been delivered!
I think the videos are fun, but will cancel my subscription because of the "auto renewal" I discovered on my PayPal that I was not aware of. Maybe it isn't as obvious in the sign up and I could not see where I could keep just one year and not auto renew. Seems shades and dishonest to me.
My family and my kids' friends have had such fun with JibJab these past few weeks. Both holidays and other videos are so much fin - we love it.
My family had fun taking pictures and placing them into your videos. We wish we would have more time to do this because for some of the pictures it was a little time consuming making the faces just right. The final product was funny!
JibJab is a relatively easy way to send personal greetings to family and friends. There is quite a variety of types of cards to choose from. I always get thanks from those who receive them.
I have a lot of fun making silly videos with my family.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

