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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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I love JibJab
December 13, 2016

I've been sharing JibJabs with friends and rellies for years on Facebook and they love receiving them on their birthdays and other special occasions. Thank you JibJab for putting a lot of fun in our lives.

Date of experience: December 11, 2016
Canada
2 reviews
0 helpful votes
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A lot of Fun
December 13, 2016

Jib Jab is super easy to use and delivers fun and exciting ways to entertain friends and family!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Awesome product
December 13, 2016

Great job on this product, a very unique way to send a message and to add a personal touch which ends up being hilarious and well received. Keep it up.

Date of experience: December 11, 2016
Colorado
3 reviews
0 helpful votes
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Fun with jib jab
December 13, 2016

It's fun making the jib jab cards and hearing what the receipient thinks of it.
However not everyone on my mailing list received them.

Date of experience: December 11, 2016
North Carolina
1 review
0 helpful votes
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Review
December 13, 2016

I have sent 2 of these cards now and both times it goes to the persons junk/spam mail, so the element of surprise is gone.

Date of experience: December 11, 2016
South Carolina
1 review
0 helpful votes
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Love creating personalized ecards
December 13, 2016

Although I really enjoy making personalized ecards of my family and friends, I am often disappointed in the limited choices. There are ecards on your site that have been there for years and are very dated such as disco and rap. I would love to see more new choices of fun.

Date of experience: December 11, 2016
Georgia
1 review
0 helpful votes
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Very fun and well done but resolution is too low. Especially the download. Not just the uploaded faces but the entire production is grainy.

Date of experience: December 11, 2016
Kentucky
2 reviews
0 helpful votes
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A fun thing to do
December 13, 2016

It was so much fun creating videos of my friends and family! Everyone loves to watch themselves on these videos!

Date of experience: December 11, 2016
Missouri
1 review
0 helpful votes
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I loved making and sending them... that gets 5 stars. The charge was a surprise for me. I thought it was $1.99 a month. But when the charge went through the bank it was $18.00. So I am confused of the charge and I didn't see where it was a per ecard charge.

Date of experience: December 11, 2016
Michigan
1 review
0 helpful votes
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A barrel of laughs.
December 13, 2016

You will have a great time and have your family and friends laughing with the awesome funny shorts.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Funsitejibjab
December 13, 2016

I like to do these because they are fun to watch and fun to create. My family loves to get these for Halloween. I want to use them for more. I'll be watching for anything new for Christmas.

Date of experience: December 11, 2016
Colorado
1 review
0 helpful votes
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Had trouble getting site to respond. First - login. Then getting faces linked to chosen "card". Not sure directions were clear enough. May use site again. Not sure.

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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Game Changer
December 13, 2016

JibJab is now my place to go for birthday cards, special holidays and just because. I'm a geezer and have always sent cards through the mail but when something like this comes along that is so fun for everyone, you just got to go with it.

Date of experience: December 11, 2016
New Mexico
1 review
0 helpful votes
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Excellent stuff!
December 13, 2016

The Jib Jab e-cards are great! I get to choose who i want and what scenes i want... I love it!

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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Greetings at Christmas and Birthday
December 13, 2016

Everyone loved the cards I sent and it was fun finding just the right one to send to different people.

Date of experience: December 11, 2016
Pennsylvania
2 reviews
0 helpful votes
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Lots of fun and LOL's!
December 13, 2016

Takes a bit of time but the end product is worth it!

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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Really Like It
December 13, 2016

So far this has been very good; far different from the general ecard sites you go to.

Date of experience: December 11, 2016
Minnesota
1 review
0 helpful votes
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Jibjab for me
December 13, 2016

I and my online friends have enjoyed the fun time of JIBJAB's animated messages. I always get a positive response!

Date of experience: December 11, 2016
New Jersey
1 review
0 helpful votes
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Fun!
December 13, 2016

Love it! Makes me laugh ever time! Easy to use and who dosent need a good laugh nowadays!

Date of experience: December 11, 2016
NL
1 review
0 helpful votes
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Help with my payment account
December 13, 2016

Thank you for helping me out with the issue of raising my payment on my account. You've helped me greatly!

Date of experience: December 11, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA