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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I love your site, but for Christmas I like to send cards with a Christian theme... so i was hoping for something politically incorrect... the reason for the season so to speak.
Although the little video was cute, you have to pay in advance to make it and then they want to charge you additional money to save it. That is a rip off
It is easy to use once you get the hang of setting the jaw line properly. I do not recall being able to see who doesn't open the cards.
I wish there were more to choose from.
I do like the selection though.
Please make these available with 4 people in addition to 5. Many of my family members have 4 people and when you have to pick 5, a stranger shows up in the pics. I would like this changed. Also, would it be possible to do pets? Dog and/or cat ones would be wonderful!
So easy to use and awesome choices to yuk it up. Love it!
Lots of good stuff to make funny for friends, family and lovers
It was a lot of fun designing a card and sending it. I will definitely do many more.
I could not send my card. I had the pictures all there. It kept asking me for my credit card # so I signed in but still wouldn't send.
I have thoroughly enjoyed using jib jab. I don't think I've laughed this hard in years next to sharing as many photos as I have because of this. This is a lot of fun and very addictive!
Was very easy to customize and this stuff is very funny. The feedback from the people I send the JibJab stuff too love it.
Love love love jib jab! Adds humor to my office and work day!
Creating Jibjab videos for friends and family is the most fun insomniacs can have. Bringing joy and pictures to life with the short vignettes creates new memories. So much fun for creator and receiver!
Please do NOT think that by becoming a paid member this allows you to make and download everything. It does NOT.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

