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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Hahahaha, you so funny!
December 14, 2016

I aways enjoy watching my photos come to life in a video.

Date of experience: December 11, 2016
Colorado
1 review
0 helpful votes
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Happy birthday to friend
December 14, 2016

My friend said they laughed so hard they peed their pants.

Date of experience: December 11, 2016
Nebraska
1 review
0 helpful votes
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Still One Of My Favorite Sis
December 14, 2016

This site and its creations make everybody happy, from grown-ups to kids.

Date of experience: December 11, 2016
Texas
2 reviews
1 helpful vote
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VERY DISATIFIED!
December 14, 2016

I asked for help a number of times, I ALWAYS received a REPLY, NONE of which were helpful or even WORKED!

Date of experience: December 11, 2016
Colorado
1 review
0 helpful votes
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Love this site!
December 14, 2016

This is the greatest! Fun cards for every occasion, everyone loves getting them.

Date of experience: December 11, 2016
KR
1 review
0 helpful votes
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Nice experience
December 14, 2016

Very fun.
I was able to spend a good time with my colleagues.

Date of experience: December 11, 2016
New York
1 review
0 helpful votes
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Funny Stuff
December 14, 2016

Easy to navigate, lots of laughs. The key is to have a variety of head shots of all your friends and family. When you take photos of friends with your phone, try to square-up faces and zoom in to get better detail.

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Great for making funny videos for family and friends easy to use and great to use with photos from Facebook as well as off the pc

Date of experience: December 11, 2016
Ohio
1 review
1 helpful vote
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FACIAL FEATURES
December 14, 2016

Facial features have "black" lip movement when personalizing

Date of experience: December 11, 2016
Japan
1 review
1 helpful vote
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Disappointed for price
December 14, 2016

Additional features you pay for are not worth it. Wish I had just used free ones!

Date of experience: December 11, 2016
Wisconsin
3 reviews
0 helpful votes
Follow Lia S.
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I have tried numerous ways ti get the e cards to open...? Maybe it is a "Operator Error"(ME?)... that is the problem...? The wheels to access them just spin and spin and spin... assistance please!.

Date of experience: December 11, 2016
California
1 review
1 helpful vote
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Saving e-cards
December 14, 2016

I do not agree with having to pay to save the e-cards that I have created. I would rather cancel my membership.

Date of experience: December 11, 2016
Virginia
1 review
1 helpful vote
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Reindeers
December 14, 2016

I paid the 18. Something and won't let me in to do more cards. I would rather hear a song before doing the faces. Not happy.

Date of experience: December 11, 2016
Delaware
1 review
0 helpful votes
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Need more kid friendly videos
December 14, 2016

I teach 5th grade and often use my students' faces on their birthdays and holiday but I need more kid-friendly choices

Date of experience: December 11, 2016
Canada
1 review
1 helpful vote
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I love JibJab!
December 14, 2016

I think JibJab is great. My only problem with it is not always finding the exact video I want, or having to play around for a while to figure out which face to put on which body based on what's happening in the video.

Date of experience: December 11, 2016
Tennessee
1 review
1 helpful vote
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I want to drop my account
December 14, 2016

Tried to set it up once, got some kind of message which prevented it. I spent a lot of time setting up the pix just right. I do not have that time to waste at this point in my life thought it would be fun, simple, and operational. No. Want to cancel

Date of experience: December 11, 2016
Washington
2 reviews
0 helpful votes
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So much fun and real savings
December 14, 2016

The price of a decent card starts around $4 prior to mailing costs. Yearly rate if $18, I easily exceeded that fee in an hour! Hope they always update selections. I am hooked

Date of experience: December 11, 2016
Florida
1 review
0 helpful votes
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3
December 14, 2016

Not to pleased with a few things. Still learning how though.

Date of experience: December 11, 2016
Florida
2 reviews
0 helpful votes
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Hilarious
December 14, 2016

Love the site, have used it more than a few times so decided to go for the year membership.

Date of experience: December 11, 2016
Texas
1 review
0 helpful votes
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Too slow
December 14, 2016

Probably my computer. From last century or the one before. I forget

Date of experience: December 11, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA