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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I use these as a light hearted way to send holiday greetings and thanks to my friends, family and colleagues. The talking heads never disappoint!
Friends I have sent these cards to love them and really look forward to hearing from me...
I love the video cards. The website service is great. Love it!
I haven't fully explored the site yet but I am enjoying what I have found particularly where you can include yourself and others in the action. I would hope that more music videos could be added particularly for those over 30
I can't get anything I do to post! I will admit that I am older, and not the greatest with technology, but I thought your site would be fun, and all it has done is frustrate me.
My friends love it when I use JibJab for all birthdays and special occasions. Please provide some new birthday jibjabs for me to use. Thanks again - you're awesome :)
J'ai réussi à faire une dizaine de clip avec les têtes de mes 24 élèves. C'était très amusant!
The experience is good, but for downloading the video you have to pay more for each video. If i Knew that before i wouldnt have pay the month pack.
Great for sending emails cards to cheer your friends and family up. Takes very little time and is somewhat Addictive.
There is no initial trial. To use this service, you pay an $18 year subscription. Registration process sets up an auto-renewing subscription on your PayPal or CC without even asking. Even after paying a subscription there is a $2 fee per video to download it. Every video download is branded with a watermark which is highly undesirable if you want to maintain your own professional look for the videos. For this reason, I feel the service represents poor value and the hidden costs are likely to annoy customers.
I pressed one month payment and was charged for a full year. Not only have I not gotten my refund but no one has gotten back to me concerning the money they took without my permission.
Great to do every year as the kids age and watch the faces change as the "bodies" dont
It cost $18 and I got nothing for it. Despite uploading photos the video was so manipulated it's impossible to recognize the people meant to be featured. I literally threw away $18 on this.
We have on some occasions used JibJab to send greetings and it is always lots of fun.
Like using jib jab - would like to see more variety though
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members