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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Sent Tequila Birthday greeting to my granddaughter, Alicia (a. K. a. CHIPMUNK by her father, my son), who is being taught Spanish by her father and she really enjoyed it, laughing like, well, a chipmunk!
It wasn't difficult to follow, but I thought it would have a cover page with the photo and a caption.
Did not understand most of product is those designs where you add your own photo. Not into that. Site needs to add designs.
The Jib Jab experience was great! I found the interface user friendly and it was a great addition to our recent holiday party.
Very disappointed. Paid to have, under our impression, and post these videos. However, was required to pay extra in order to keep/post them. If there must be an extra fee, it should be included in the upfront amount.
I will not recommend JibJab.
I miss some of the old ones that got me hooked on Jibjab. They're a lot more fun.
We've enjoyed sending personalized greeting to our clients and friends. It's been tons of fun with JibJab!
JibJab cards are so much more fun than the simply mundane e-cards you can send. The response from recipients is positive and full of laughter. We enjoy making them and sending them.
I have used JibJab to make Holiday cards for special people in my family. They are fun to make and people love getting them - they make lots of laughs!
Had so much fun making my videos, and the comments from the friends whose pics I used were priceless, Thank you.
It is so much fun to have videos of my husband and all our dogs. We are sharing the video cards as our Christmas greeting.
Site worked great, and was a lot of fun for all the employees to see. Video quality could be a little better, the videos get fuzzy when using a projector.
Only issue was the credit card payment didn't work - had to run everything through Paypal afterward.
JibJab is really cute, but I could not get it to post on facebook. I tried a number of different routes. I was also charged 18.99 for an annual fee but the advertisement said they were having a sale and it would be $1.50. There must have been fine print somewhere that I completely missed but a day later, I was charged. So I probably won't use this again.
I intend to use JibJab for every occasion making cards not only of myself but also of family and friends. What a great way to send some cheer.
Pretty easy to use and very funny result. I even used jibjab as a corporate ice breaker featuring our executive team!
I thought I could go month to month as I thought I had read it was $1.50 per mo.
I didn't want it for a year
It was easier to apply online except the first time user... I thought it was free but it wasn't and it is a automatically a member of JibJab and then trying to get it worked on Facebook... So I don't see mine on my FB...
Love this program!
We used the free version the very first year the company started.
Love it!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

