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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Easy and fun to use! A wonderful way to create fun greetings!
My grandchildren love being able to put their faces in
I just love jibjab it's so much fun to put together and then gives the recipient a lot of laughs and enjoyment. A great way to send a greeting.
What a laugh and so well received compared to a posted card nobody ever reads. Well done team.
I can't get past pasting the faces. I am cancelling.
Very funny but not truth there are 1500 cards to put my pictures on (this is what the publicity pretends). English only for videos, dance, etc. is ok but other cards are useless. This means I have to choose through aproximetly 40 cards.
JibJab is so fun. My entire office enjoys what I send to them.
I've had a great time casting video's and sharing them with friends and family!
We have all enjoyed the laughs and has brightened up our Christmas season!
I was having so much fun making a card for my husband and I that I made three of them. I emailed them to myself and then forwarded it to all my friends and family in my contact list. I've had many comments come back telling me how much fun they were to watch.
A very easy interface and many appropriate humorous choices.
I love using Jib Jab and love the reasonable price you pay, because there are times you just don't use it much. A great way to bring a smile to someone's face.
I've used JibJab for at least two years and sent at least a dozen cards, all for birthdays.
Nearly every card I've sent has been a personalized video card with both action and music, so the recipient's face and often faces of family members are on the figures in the video. Some of these cards have been a lot of fun for both me and the recipient, as well as others in their family.
In addition, I was spending $4-5 per card when I was purchasing cards from stores, so JibJab has saved me money.
I awarded 3 stars because 1) JibJab has not produced enough new cards; 2) Too many of the new cards it has produced are too similar to existing cards.
As a result, I have to search through many more JibJab cards to find one suitable to send. After all, if my recipient has previously received a JibJab birthday card from me, I don't want to send them a birthday card this year that is too similar to their card of last year or the year before.
In sum, over the past 2-3 years JibJab has made it possible for me to send original and fun cards. I've gotten my money's worth. But JibJab has to work harder to continue creating new cards of diverse kinds.
It was ok, I didn't like the way the pictures fit into the faces and I couldn't get them any different. That is the reason I am not totally impressed
My friends and relatives are laughing hysterically to "Maca-reindeer" with my dog's head and my face superimposed on two singing, dancing characters.
Thank-you for the entertainment.
Fun to play with. Had difficulty adding faces and matching mouths.
I choose students in my class to be in the holiday JIbJab shorts. They love it!
I have a student that rarely smiles, and it was so great to see him actually beaming when he was one of the kids in "Rockin around the Christmas Tree.
It's still my favorite and theirs.
Jeff K
I've had so much fun exploring the hilarious possibilities with Jib Jab and then unleashing them on unsuspecting friends and family. Jib adds new videos regularly so it's fun to keep going back what they've added. And you can put any anything you want on the singer's heads: a turnip; an aardvark.
I had a small issue and couldn't be happier with how customer service resolved it. Class act!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members