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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Ukraine
1 review
0 helpful votes
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Funny
December 16, 2016

It's a great source of inspiration to make your close people happier))))

Date of experience: December 14, 2016
Australia
1 review
0 helpful votes
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HILLARIOUS TIMES
December 16, 2016

Any gliches were sorted out asap. Lots of fun had with jibjab. Entertainment and laughter for family and friends at any time of the year.

Date of experience: December 14, 2016
South Carolina
1 review
0 helpful votes
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Technically Great. Use failed
December 16, 2016

The JibJab software is unique and great and rates 5 stars. My use of it failed, however, because 4 out of 5 friends I sent it to did not have the software to open it (flash player as example) or were afraid to try as it was unusual software that they were afraid might contain malware. I will terminate my account. Sorry it did not work.

Date of experience: December 14, 2016
Florida
1 review
1 helpful vote
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Too expensive.
December 16, 2016

Nice product. Should offer single use option. 18.95 to send 1 card is too much.

Date of experience: December 14, 2016
Georgia
1 review
0 helpful votes
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Fun site!
December 16, 2016

I loved using JibJab to entertain my team at work, especially at the holidays.

Date of experience: December 14, 2016
Canada
1 review
0 helpful votes
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Plus de nouveau vidéo on aurais plus le gout de s`abonner plus longtemps, la première fois que l`on s`inscrit on n`a du plaisir, la seconde fois c`est du réchauffé

Date of experience: December 14, 2016
Florida
2 reviews
0 helpful votes
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Fun greetings
December 16, 2016

If a greeting sent to someone makes them laugh it is well worth the time to send.

Date of experience: December 14, 2016
Pennsylvania
1 review
0 helpful votes
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The site is confusing
December 16, 2016

I signed up but couldn't figure out how to download any videos or cards. There are only links which don't meet my needs.

Date of experience: December 14, 2016
Arizona
1 review
0 helpful votes
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Fun but needs updating
December 16, 2016

My young grandsons (5&6) love the Jib Jabs I make of them and their family for the holidays. So does my my 93 year old dad. But you need to make more newer ones Only 2 new Christmas this year and the same at Halloween They look for new ones. Especially the not so off color ones.
Also any chance you can make 6 cast membors on some so we can get the whole family in?.

Date of experience: December 14, 2016
North Carolina
1 review
0 helpful votes
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Everyone loves it!
December 16, 2016

Each year I put out an elaborate and comical Christmas newsletter for friends and family. In the past several years the newsletter goes out in PDF format attached to an email. This year's version included a clip art picture of candy hyperlinked to my JibJab video and everyone just loves it. For those who don't really need the full newsletter experience, just sending a link to the video with an email is working well and getting lots of happy responses. Thank you JibJab. I'll be back again soon.

Date of experience: December 14, 2016
Australia
1 review
0 helpful votes
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Subscriptions
December 16, 2016

Subscription is reasonable, but videos should be included with a set subscription

Date of experience: December 14, 2016
Germany
1 review
0 helpful votes
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Bad image definition!
December 16, 2016

Some time ago, i used your service and i was very satisfied. Now your image definition is very bad, the picture is grainy! Sorry, but i will cancel the membership!

Date of experience: December 14, 2016
North Carolina
1 review
0 helpful votes
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Christmas ones this year didn't seem to be up to your past great quality and humor.

Date of experience: December 14, 2016
GB
1 review
0 helpful votes
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Perfecto mundo
December 16, 2016

As a 64 year old I do find pc stuff testing now and again but this was easy, I amazed my friends with the cartoons perfect fun cheers guys.

Date of experience: December 14, 2016
GB
1 review
0 helpful votes
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Happy
December 16, 2016

Ordered by accident and they instantly put it right for me - thank you

Date of experience: December 14, 2016
Puerto Rico
1 review
0 helpful votes
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Awesome application
December 16, 2016

It is a awesome application that make me laugh every time I use it.

Date of experience: December 14, 2016
Brazil
1 review
0 helpful votes
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Very good!
December 16, 2016

I have had a lot of fun making my friends and their children in Halloween monster.

Date of experience: December 14, 2016
Australia
1 review
0 helpful votes
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Still more to learn
December 16, 2016

Am having trouble in manuvuering around the site & learning how to successfully create an eCard /movie for emailing

Date of experience: December 14, 2016
Canada
1 review
1 helpful vote
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Bringing my Prinny to life.
December 16, 2016

JibJab was my early Christmas gift to myself this year. I lost my beloved collie Prinny last year and have missed her so very much. I love JibJab because I can make little fun films of Prinny and it has helped me to be happy again. I love JibJab and have really enjoyed it so much. Thank you and Merry Christmas! All the best Julia

Date of experience: December 14, 2016
Texas
1 review
0 helpful votes
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To expensive
December 16, 2016

I thought it was to expensive for middle of the road in quality.

Date of experience: December 14, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA