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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Any gliches were sorted out asap. Lots of fun had with jibjab. Entertainment and laughter for family and friends at any time of the year.
The JibJab software is unique and great and rates 5 stars. My use of it failed, however, because 4 out of 5 friends I sent it to did not have the software to open it (flash player as example) or were afraid to try as it was unusual software that they were afraid might contain malware. I will terminate my account. Sorry it did not work.
Nice product. Should offer single use option. 18.95 to send 1 card is too much.
Plus de nouveau vidéo on aurais plus le gout de s`abonner plus longtemps, la première fois que l`on s`inscrit on n`a du plaisir, la seconde fois c`est du réchauffé
If a greeting sent to someone makes them laugh it is well worth the time to send.
I signed up but couldn't figure out how to download any videos or cards. There are only links which don't meet my needs.
My young grandsons (5&6) love the Jib Jabs I make of them and their family for the holidays. So does my my 93 year old dad. But you need to make more newer ones Only 2 new Christmas this year and the same at Halloween They look for new ones. Especially the not so off color ones.
Also any chance you can make 6 cast membors on some so we can get the whole family in?.
Each year I put out an elaborate and comical Christmas newsletter for friends and family. In the past several years the newsletter goes out in PDF format attached to an email. This year's version included a clip art picture of candy hyperlinked to my JibJab video and everyone just loves it. For those who don't really need the full newsletter experience, just sending a link to the video with an email is working well and getting lots of happy responses. Thank you JibJab. I'll be back again soon.
Subscription is reasonable, but videos should be included with a set subscription
Some time ago, i used your service and i was very satisfied. Now your image definition is very bad, the picture is grainy! Sorry, but i will cancel the membership!
Christmas ones this year didn't seem to be up to your past great quality and humor.
As a 64 year old I do find pc stuff testing now and again but this was easy, I amazed my friends with the cartoons perfect fun cheers guys.
It is a awesome application that make me laugh every time I use it.
I have had a lot of fun making my friends and their children in Halloween monster.
Am having trouble in manuvuering around the site & learning how to successfully create an eCard /movie for emailing
JibJab was my early Christmas gift to myself this year. I lost my beloved collie Prinny last year and have missed her so very much. I love JibJab because I can make little fun films of Prinny and it has helped me to be happy again. I love JibJab and have really enjoyed it so much. Thank you and Merry Christmas! All the best Julia
I thought it was to expensive for middle of the road in quality.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

