JibJabReviews 12,899

Great Web site. Superior and professional customer service adds to a pleasant experience. Thank you JibJab!

I love JibJab. And suddenly, I could not add new heads. By using zoom, 3 or 4 of the developers and I worked from my screen to try and figure out what was the issue. In the meantime, Heather took my photos and added them to my account so I could still send a card while they ponder all the techie stuff they know. Now that's service!

I had a subscription issue withJibJab that was resolved quickly. The measure of a company often surfaces when you have a problem or issue. In this case, JibJab's customer service more than rose to the occasion.

I was having a problem with disappearing Heads! I wrote in and JibJab jumped right in and fixed my problem. I was so happy and relieved to see all of my heads come back to Mama! Thank you for your quick response!

The JibJab Team is quick to respond to questions and issues and resolved them immediately. I appreciated Danilles Thoughtful answer.

Jibjab is a trust worthy company. I made a mistake, it was quickly resolved. I really appreciate the customer service representative, Taylor as well. Five stars for service and products.

I was unable to "share" my videos so I asked for a refund and-wow- refund no problem! The videos were a blast to create but I just had trouble "sharing" so instead of worrying about it I just asked to opt out of membership and they were very gracious about it! THIS is a fair business, which is pretty respectable these days!

I have been a member for a long time. Love the cards. Love how you can interact with cards by adding faces to them. Would like to see newer cards that you do not add a face too also. Very pleased with Jib Jab.

JibJab is a great program with a creative product and if customer service is required they handle your request in a professional manner

I joined JibJab but didn't read the terms completely. My error completely.
I admitted my mistake and was willing to pay, but I was refunded immediately. Amazing. Brilliant. Many other companies could learn from JibJab!

This was the best experience Ive ever had with any customer service. The Jib Jab reps were immediately available to resolve my concern. And it was taken care of within less than an hour after I called for assistance.

We had enjoyed using JibJab for several years. Then we saw a charge for it and realized we hadn't used it within the last year. We tried to resolve the issue online, but had difficulty. We contacted JibJab and requested help to receive a credit for the charge and asked to be unsubscribed. Danielle got to work to figure out the issue and resolved everything quickly and politely.

Some of these cards are the reason to belly laugh every day by merely inserting a friends face into one of the spots and watch their little feet do a dance or two. Get the boys to cancan and you have a winner!

Love this silly website. It's great if you want to let people know you're thinking of them and leave them laughing!

JibJab provides Outstanding Customer Support. The more I use the internet to purchase Anything the more I value Customer Service! Even half way round the world they are prompt, efficient, and even made me smile today with a humorous response from Heather.
LOve the Cards! Too
Margot Garwood

Taylar made my transaction very easy. I appreciate great customer service and this was truly one of the best I have experienced. Thank you!

JibJab rocks -- love their humorous products. I've sent many a JibJab card to loved ones over the years. They also are very accommodating. I had been charged for a yearly subscription that I no longer wanted (not because they were not great, but because I'm paring down subscriptions in general) and they responded immediately to my request and refunded me right away, no questions asked. Great company.

Jibjab made it very easy to ask questions. They responded immediately and resolved my issue quickly.

I enjoyed using the product, and I appreciated their customer service when I moved on to other activities.