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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Kansas
1 review
0 helpful votes
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I love JibJab. Brings laughter, happiness and fun to family and friends.

Date of experience: December 16, 2016
Oregon
1 review
0 helpful votes
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A Great Website
December 18, 2016

Cards for every occasion. Very innovative, creative and FUN.

Date of experience: December 16, 2016
Arizona
1 review
0 helpful votes
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I had my coworker cracking up & who doesn't love seeing themselves as the star of the show!

Date of experience: December 16, 2016
Florida
1 review
0 helpful votes
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Love it
December 18, 2016

Only negative thing is the lots of banner and ads.

Date of experience: December 16, 2016
GB
1 review
0 helpful votes
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Hidden costs
December 18, 2016

I'm fine paying a yearly subscription, but to charge to download one's cards is unacceptable.

Date of experience: December 16, 2016
Hawaii
1 review
0 helpful votes
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Easy to use.
December 18, 2016

Jib Jab is easy to use and fun. My 5 year old granddaughter had a blast creating Christmas cards for her family. The cards are really cute and we love sending them to family & friends.

Date of experience: December 16, 2016
GB
1 review
0 helpful votes
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Hilariously brilliant!
December 18, 2016

I was feeling sad & thought that I had to do something to cheer myself up when I saw JibJab advertised on Facebook. It was so easy to put the video together. I laughed so much. Absolutely brilliant! Now whenever I feel sad I watch the videos and I'm instantly happy again!

Date of experience: December 16, 2016
Arkansas
1 review
0 helpful votes
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Talented Jib-Jabbers
December 18, 2016

Very clever and humorous! Everyone I send them to has a giggle fit!

Date of experience: December 16, 2016
Texas
1 review
0 helpful votes
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Good
December 18, 2016

I'm having trouble getting more than one cast member. Sometimes it works, other times only allows one. Is that right?

Date of experience: December 16, 2016
Ohio
1 review
0 helpful votes
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Lovan Christmas JibJab
December 18, 2016

The $18 annual fee was worth it after my first JibJab. The family loved it.
Had trouble with the mouth adjustment as it gave everyone mustaches.

Date of experience: December 16, 2016
Norway
1 review
0 helpful votes
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OLD
December 18, 2016

You really need to make more videos. I ended up using the same xmas card as last year.
Also I had to agree to a membership before I made the video. And now I feel it was a waste of money.
Sad, because the program was easy to use and loved it for that.

Date of experience: December 16, 2016
Illinois
1 review
0 helpful votes
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Somewhat fun
December 18, 2016

I enjoy putting the video together, but I do not like all the advertising that goes along with it after I send the card or video. It reduces the enjoyment of the gift.

Date of experience: December 16, 2016
California
1 review
0 helpful votes
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Great fun
December 18, 2016

My JibJab card has put smiles on the faces of friends and families this Christmas. A great alternative to mailing out cards and I reached out to more people through Facebook.

Date of experience: December 16, 2016
New Zealand
1 review
0 helpful votes
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Well received
December 18, 2016

A number of comments from friends on my cards which made their days.

Date of experience: December 16, 2016
Michigan
2 reviews
0 helpful votes
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Fun, funny, and easy to do. I love it!
December 18, 2016

Great experience with the site. I can't wait to use it throughout the year for all different occasions.

Date of experience: December 16, 2016
New York
1 review
0 helpful votes
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Interstellar experience
December 18, 2016

Out of this world entertainment brought to you at light-speed downloads. I choked up on my wookie creating my own e-card

Date of experience: December 16, 2016
Washington
1 review
0 helpful votes
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Easy Peasy
December 18, 2016

So simple and lots of choices for keeping close to a faraway family.

Date of experience: December 16, 2016
Florida
1 review
0 helpful votes
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Just having a fun time with family and friends! Many laughs for all!

Date of experience: December 16, 2016
Wisconsin
1 review
0 helpful votes
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Doesn't Work
December 18, 2016

I paid for a subscription and it won't let me personalize any of the cards.

Date of experience: December 16, 2016
Arizona
2 reviews
0 helpful votes
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Excellent!
December 18, 2016

I truly enjoyed creating personalized Christmas Greetings and sending them to my family!

Date of experience: December 16, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA