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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Sending JibJab e-cards is always fun. I love the reactions from everyone I've sent one too. Always positive responses. Keep them coming.
I have sent these around the world and been met with universal delight. Huge fun.
Very good site, very easy to make movies, very good support if necessary, very pleasant memories
Having a a job with the faces, but sometimes it makes them even funnier
Best way to send funny greetings! Brilliant and made everyone chuckle. Thanks Jib Jab!
My family and I get the biggest kick out of this app. We used to just use the website but now that there is an app as well as stickers for my iPhone, I couldn't be more thrilled. Thank you for keeping us entertained!
It was fun to create a card for others to enjoy, and many of our family and friends had a good laugh.
Not a bad go for a couple of non techno oldies.
I love JibJab! It is such fun to make the different videos with loved ones.
Thanks to the JibJab team for listening and reacting promptly... very good customer service. They actually heard what I was saying and solved my problems immediately. Very impressed!
I have not been able to use every cards. Some do not work.
We love Jib jab, keep coming up with great ideas. Great customer service.
Lots of fun comments from friends, and you don't have to address envelopes and buy stamps!
Perhaps it is because I am older that I can't figure out how to add picture for cards or how to make funny videos
Not to bad to work with, little time figuring out things but fun
I have had a lot of fun making videos with the grandchildren.
I enjoy making cards that include my mother who has Alzheimer's and is now unable to participate in activities with us. It's a nice way to include Mom in our celebrations.
Easy to use. Best not on ipad. Made recipients smile.
Just was a little pricey for what I could afford...
Would not load to facebook, which is the whole reason we got it.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members