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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I liked the opportunity to play a joke on my friend and it was very easy to use - needs some updating of latest music to be done is my only comment.
I have not noticed much of a change from last year with respect to video choices which i have already used in the past. I think JibJab should invest theitlr time in creating more video choices.
We've been sending out these JibJab ecards with our family's faces on them for years. They're great. It used to be $2 which was perfect; now it's an $18 subscription with auto-renew. We only use it for Christmas, so it's a bit much, but still worth it
Love to create the little videos with friends in it.
Easy to create, fun to share, and awesomely themed.
Bringing laughter to others is always a rewarding experience.
This is one of the easiest and most creative sites to use. And the laughter it brings to not only us but the card recipients is priceless!
I am having fun sending these to my friends. They give them a laugh and make them smile
I can not retrieve the movie we made and it does not seem to have been emailed properly. Can not figure out how to correct
It was real fun, and I know I shall enjoy using it again and again.My 2 granddaughters thought it was fabulous as well, all in all awesome.
Services like yours make the internet a trap. Ridiculous additional charge for download after you join.
Sent several ecards none were received. Only reply I got was to copy and paste and send as a normal email. Surly jib jab should work better than this?
There are only view movies that are really very nice. I expected more.
There should be a lot more "scenes"... - since the years. Not many new... and maybe allow a better outline of the faces. - d'ont forget it's not free ;) - Otherwise very fun :)
I'm not happy I paid 18 dollars but now can not log in and make more holiday cards, this is a scam.
This is such a user friendly site. I was so happy to see that Jib Jab still had my old photos so it was amazingly quick and easy to choose new greetings and send them off. Thanks Jib Jab. You rock!
Obviously pays to read the fine print, thought a 1 off Xmas funny was as I seen $1.50 so decided to do it through Paypal only to find out next day that they had charged $US18 for a yearly subscription with AUTO Paypal $US18 every year after. Another internet ripoff at least Elfs app was free for exactly the same thing. Be AWARE
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

