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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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It was very funny to do our family video, thank you JibJab
It was so easy to do and so much fun! I was LMAO the whole time I was making it. Everyone loves it. But is it really just $18.00? I couldn't find any other costs per card, etc... in the user agreement.
I noticed that when adding a person to a script the system did not provide a screen to adjust the mouth opening to match the image.
The product indicated a value of low cost, but in the end they charged a value greater 18 $
I love sending Jib-Jabs to my friends and family. They're easy to make and easy to share! I make all kinds of videos for all kinds of occasions.
I spent a long time making a xmas video with animals from pictures from the past. When it was done, I was given a different video with pictures of men's faces. I wrote to JibJab and got no response.
I created ONE video back in 2011 and have only just realised it has so far cost me $72! Hey, it was a good halloween video but not worth $72!
They just keep taking money from my PayPal every year. I have never used them since 2011 and haven't have any communication from them. How are they allowed to do this? I hope they refund me in full. I am waiting and will update you all... I hope they will do the honourable thing...
UPDATE: They would only give me back $18 and refused any further refund. So I am $54 out of pocket. The moral is - be careful what you sign up for... it would have been nice if they had sent me the odd email during the times they were taking all of this money from me... so at least I would have known that I was spending money on nothing... I have had no communication from them in years. It was only checking my bank account that I noticed this.
Made my first JJ video. If I watched it once I watched it 50 times-and kept laughing!
It's always fun to use their application. My friends and family just love it.
I was tasked with using JibJab to make these cards/videos for our company (best company ever!) Christmas Party. Every employee was placed in a music video or two or three. Love the choice of videos to star in, though some of my peers would appreciate a country song or two.
So, I created the videos and then downloaded them, and then inserted them into a PowerPoint presentation to run them as a slideshow. Went down beautifully, everyone laughing hysterically as the videos played. Even as they were being created, a few of us privy to the show as it was being created, we could not contain ourselves over the awesomeness of these faces placed into their just-perfect starring roles.
I highly recommend Jib Jab for awesome entertainment with minimal input effort. Totally worth the time and money(low fees for downloading the vids).
Thanks, Jib Jab!
It a season where stress can take over, its good to take a step back an laugh.
Really? $18 to join and $2 to download the video? AND automatic renewal? Why not just name your self Big Brother? Coupled with the annoyance of the download needing some kind of capability my notebook doesn't have, and not knowing that ahead of time, I will not be renewing.
The mouth arrangement isn't the easiest to work; especially with photos rather than selfies
Many of the animated cards are boring. Creativity is lacking.
Found it easy to use, quick uploads, easy casting, great cards, will be using again.
Nursed all the way through the production of our BIG movie. Great experience even for a bit of a technophobe like me (plus I'm nearly 70) so I'm very proud and pleased with myself. I got some great response as well so everyone else liked it too. It's a superb bit of kit. Love it!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members