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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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No other way to describe it. Combinations of fun videos are seemingly endless. Being able to share on Face Book is a hoot!
Unable to leave a message on the JibJab and found it much harder to manipulate
Easy, fun everyone gets a kick out of it no matter how professional your work environment.
Misleading and inflexible. Mid point in video creation u advertised 50% sale, but purchase chanel was one time, full price format that was not adaptable to the advertised special monthly price.
AND I HAVE BEEN BILLED MULTIPLE TIMES
I found the face easy to fit in but could not understand the skits where the mouth word and sometimes does not did I miss something in the process? Thank you.
We love doing a jib jab each year for a holiday greeting!
It's easy, fun to make it, quick to send. Keep up the good work!
When you click on the link, the card should be bigger. It's small and surrounded by links to sell more cards. The members card should be the focus. Also, I would like to write a personal message. Eighteen dollars to join without these features will not have me renewing my subscription. Otherwise card was cute, but way over priced.
Had to redo this one card 3 times before it worked right and also there should be more things to use with children's faces. There are no cards for kids to do for their parents or family.
I was unable to email my jib jab message to friends as the content was too large.
I am starved! Most likely I will be out of here in about an hour and a half on my way to some where to have some hot tasty goodies! STAR WARS - Rogue One was phenomenal! Thank GOD Donald Trump was elected!
My friends laughed when they saw their faces in a Christmas jibjab on Facebook. I just sent a birthday jibjab to my best friend. No more birthday cards for me.
Love the reaction my friends and family get when they see the videos
I was not pleased with my smiles, they were still black. Even using your instructions after redoing 4 times. I want to cancel membership.
All our friends loved the video card we sent. It was quick and easy to do. I only wish there were a few more "cute" ones to choose from.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members