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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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California
1 review
0 helpful votes
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Just ok
December 22, 2016

I was dissatisfied with the application, once I uploaded the photos it would not let me adjust the mouth. Also I dont think I should have to pay more to save the card once its made.

Date of experience: December 20, 2016
Canada
1 review
0 helpful votes
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Rires garantis
December 22, 2016

Trop drôles, à consommer sans modération

Date of experience: December 20, 2016
Alabama
1 review
0 helpful votes
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JibJab makes the Jab in the right Place
December 22, 2016

This is the absolute funniest thing I've ever seen. It is great and easy to set up right from the tips of my fingers. I highly recommend this to anyone who loves to have fun.

Date of experience: December 20, 2016
Illinois
1 review
0 helpful votes
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Great Customer Service
December 22, 2016

Cancelled my Account with no hassle or hard pressure sales tactics. Great response time and refund with an amazing quick timeframe.

Date of experience: December 20, 2016
Pennsylvania
1 review
0 helpful votes
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Clever
December 22, 2016

Had some difficulty figuring out how to get pictures on the card. Also got the mouth wrong at first. Otherwise great idea.

Date of experience: December 20, 2016
California
1 review
0 helpful votes
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Fun to gift people with!
December 22, 2016

A friend wrote back and said how talented I am. I told her it really didn't take much talent. The site does it all for you. People are always surprised and delighted to receive them. And they make you look very clever!

Date of experience: December 20, 2016
GB
1 review
0 helpful votes
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Unclear pricing
December 22, 2016

Not very clear on the price you pay. Upon looking at 5 versions, I chose one to share but did not eclectic to pay 18 dollars so immediately cancelled and cancelled the recurring payment. A missold prduct

Date of experience: December 20, 2016
Florida
1 review
0 helpful votes
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Just ok
December 22, 2016

I would have hoped for the paid membership, that would have included a download,,,

Date of experience: December 20, 2016
New Zealand
1 review
0 helpful votes
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Happy Days
December 22, 2016

I have been very busy keeping up with the celebrations and in touch with friends and family,,,,,

Date of experience: December 20, 2016
California
1 review
0 helpful votes
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Great experience
December 22, 2016

Very user friendly site!
Holiday card with "starring You" interface so easy and the end result is always hysterically funny.

Date of experience: December 20, 2016
California
1 review
0 helpful votes
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Great app. My family loved the videos and thought they were hilarious. Can't wait to make more.

Date of experience: December 20, 2016
North Carolina
1 review
0 helpful votes
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JibJab Wonderful Site.
December 22, 2016

Not only can you make up some crazy fun cards, but you really have fun doing them. People I send to e-mail me back and tell me that I have so & so on the cards but not them. So they are looking. I like to go back through my pictures of friends and family and pick out insane pictures and make cards with their heads. Like I said, it's fun to do.

Date of experience: December 20, 2016
Canada
1 review
0 helpful votes
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Fun times
December 22, 2016

Christmas cards sent with a happy side, not political.

Date of experience: December 20, 2016
North Carolina
2 reviews
0 helpful votes
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Animation would not accept photos
December 22, 2016

After several try's with the card I picked I had like to go to an alternative as the photos did not take to the card. Then when picking a different card my photos were on the different cards on the selection page.
I hope this was only temporary!

Date of experience: December 20, 2016
Washington
1 review
0 helpful votes
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Christmas fun
December 22, 2016

First time for me to use it and I really enjoyed. Laughed a lot.

Date of experience: December 20, 2016
Arizona
1 review
0 helpful votes
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Jib Jab ls an outstanding site... it's full potential could be explored through a rewards program. I suggest a program to reward members who submit their revenue generation ideas/visions... Tomorrow's Visions Today

Date of experience: December 20, 2016
Pennsylvania
1 review
0 helpful votes
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Love it!
December 22, 2016

Excellent; it was fun and easy to do, I have passed the link on to others

Date of experience: December 20, 2016
Maine
1 review
0 helpful votes
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Christmas videos
December 22, 2016

I had so much fun putting the first one together! I kept at it for half the night before I realized the time.

Date of experience: December 20, 2016
GB
1 review
0 helpful votes
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Fun cards
December 22, 2016

These cards have been a big hit with my friends when I sent them for Christmas.

Date of experience: December 20, 2016
Oregon
1 review
0 helpful votes
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Holiday Fun!
December 22, 2016

The holidays mean being silly and having a fun time-JibJab makes it simple. Thanks:-)

Date of experience: December 20, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA