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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I was dissatisfied with the application, once I uploaded the photos it would not let me adjust the mouth. Also I dont think I should have to pay more to save the card once its made.
This is the absolute funniest thing I've ever seen. It is great and easy to set up right from the tips of my fingers. I highly recommend this to anyone who loves to have fun.
Cancelled my Account with no hassle or hard pressure sales tactics. Great response time and refund with an amazing quick timeframe.
Had some difficulty figuring out how to get pictures on the card. Also got the mouth wrong at first. Otherwise great idea.
A friend wrote back and said how talented I am. I told her it really didn't take much talent. The site does it all for you. People are always surprised and delighted to receive them. And they make you look very clever!
Not very clear on the price you pay. Upon looking at 5 versions, I chose one to share but did not eclectic to pay 18 dollars so immediately cancelled and cancelled the recurring payment. A missold prduct
I have been very busy keeping up with the celebrations and in touch with friends and family,,,,,
Very user friendly site!
Holiday card with "starring You" interface so easy and the end result is always hysterically funny.
Great app. My family loved the videos and thought they were hilarious. Can't wait to make more.
Not only can you make up some crazy fun cards, but you really have fun doing them. People I send to e-mail me back and tell me that I have so & so on the cards but not them. So they are looking. I like to go back through my pictures of friends and family and pick out insane pictures and make cards with their heads. Like I said, it's fun to do.
After several try's with the card I picked I had like to go to an alternative as the photos did not take to the card. Then when picking a different card my photos were on the different cards on the selection page.
I hope this was only temporary!
First time for me to use it and I really enjoyed. Laughed a lot.
Jib Jab ls an outstanding site... it's full potential could be explored through a rewards program. I suggest a program to reward members who submit their revenue generation ideas/visions... Tomorrow's Visions Today
I had so much fun putting the first one together! I kept at it for half the night before I realized the time.
The holidays mean being silly and having a fun time-JibJab makes it simple. Thanks:-)
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

