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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Enjoy the site. Lots of fun sharing cards with family and friends. Easy way to do xmas cards.
A few great cards but not many. Easy to personalise and send. Seem to go into a lot of people's junk folder. Would like to see a wider range of good cards, especially some more sensitive get well soon cards.
The title says it all. I used this software to create videos of my employee which I then used as part of a company presentation. Obviously, everyone is still talking about it. Very funny stuff. Put a smile on everyone's face.
I was surprised to see how easy it was to get great results.
Thanks JibJab!
I'm not happy with my purchase and would like to cancel
Not enough options... ie: music videos only has about 10 choices! Could be thousands?
I don't make it up; I just stick on the heads, and they give me all the credit! Thanks, JibJab!
One thing though: why do I have to pay a separate monthly fee to use the app on my phone?
Easy and a great way to send fun greeting to family near and far. The kids love to watch them over and over again, and the adults get to be silly.
I would have kept the membership but decided not to. They did not give me a hassle on my refund which was great. A lot of companies will take days to refund my money.
Fun fitting the faces to fit the characters, joyfully sitting back for the results
Everyone really enjoyed our Christmas Card this year.
We had lots of laughs making it too! Three thumbs up from us! :)) )
My husband and I enjoyed the clever settings and our friends loved to receive our dancing cards. Easy to set and most entertaining.
3rd or 4th year I m subscribing to JibJab for Xmas period and it s always a lot of fun when creating the videos.
They will open your email and look at it. They might also make fun of you. But it is working for me.
Great sled ride with photos. But I do not know how to share with other contacts. I could only share privately on Face Book.
Can I make a QR code from the video URL. I would like to send cards to my friends.?
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

