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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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New Zealand
1 review
0 helpful votes
Follow Lynette L.
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Lots of laughs
December 29, 2016

Enjoy the site. Lots of fun sharing cards with family and friends. Easy way to do xmas cards.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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Christmas and birthday
December 29, 2016

A few great cards but not many. Easy to personalise and send. Seem to go into a lot of people's junk folder. Would like to see a wider range of good cards, especially some more sensitive get well soon cards.

Date of experience: December 27, 2016
Michigan
1 review
0 helpful votes
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OK
December 29, 2016

I am upset that I am already paying for the site and I can't save the videos without paying more. It is a double dip in my opinion.

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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The title says it all. I used this software to create videos of my employee which I then used as part of a company presentation. Obviously, everyone is still talking about it. Very funny stuff. Put a smile on everyone's face.

I was surprised to see how easy it was to get great results.

Thanks JibJab!

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Not very creative
December 29, 2016

I'm not happy with my purchase and would like to cancel

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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It's not too bad
December 29, 2016

Not enough options... ie: music videos only has about 10 choices! Could be thousands?

Date of experience: December 27, 2016
Virginia
1 review
0 helpful votes
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Everyone thinks I am so clever!
December 29, 2016

I don't make it up; I just stick on the heads, and they give me all the credit! Thanks, JibJab!
One thing though: why do I have to pay a separate monthly fee to use the app on my phone?

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
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Fun
December 29, 2016

People seem to enjoy your videos & the bring a smile on everyone's face.

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Easy, fun and addictive
December 29, 2016

Easy and a great way to send fun greeting to family near and far. The kids love to watch them over and over again, and the adults get to be silly.

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
Follow L C.
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Rocking
December 29, 2016

Not difficult to set up and brought lots of laughs...

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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Great service
December 29, 2016

I would have kept the membership but decided not to. They did not give me a hassle on my refund which was great. A lot of companies will take days to refund my money.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
Follow Tony H.
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Totally joyful
December 29, 2016

Fun fitting the faces to fit the characters, joyfully sitting back for the results

Date of experience: December 27, 2016
Czechia
1 review
0 helpful votes
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:)
December 29, 2016

:)

Date of experience: December 27, 2016
Arizona
1 review
0 helpful votes
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Really fun! :)
December 29, 2016

Everyone really enjoyed our Christmas Card this year.
We had lots of laughs making it too! Three thumbs up from us! :)) )

Date of experience: December 27, 2016
Maryland
1 review
0 helpful votes
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Happy Customers
December 29, 2016

My husband and I enjoyed the clever settings and our friends loved to receive our dancing cards. Easy to set and most entertaining.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Fun
December 29, 2016

This has been a lot of fun putting it together and laughing with my family.

Date of experience: December 27, 2016
France
1 review
0 helpful votes
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As usual, really funny!
December 29, 2016

3rd or 4th year I m subscribing to JibJab for Xmas period and it s always a lot of fun when creating the videos.

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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Good for Holiday greetings to clients
December 29, 2016

They will open your email and look at it. They might also make fun of you. But it is working for me.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Laughable
December 29, 2016

Love creating JibJab with our faces & sending them.
All the recipients just love & laugh at these e-cards.

Date of experience: December 27, 2016
Virginia
1 review
0 helpful votes
Follow Jibjabber C.
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Sled Ride sharing not clear
December 29, 2016

Great sled ride with photos. But I do not know how to share with other contacts. I could only share privately on Face Book.
Can I make a QR code from the video URL. I would like to send cards to my friends.?

Date of experience: December 27, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA