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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Hawaii
2 reviews
0 helpful votes
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Hysterical!
December 30, 2016

I did my first Jib Jab card for a friend far away during the holidays. It was easy (I am a techno dummy) and the result was so funny I landed up laughing myself silly.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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Outstanding service
December 30, 2016

I love JibJab and I've found something unique for every occasion on top of that outstanding customer service efficient courteous professional
Keep up the great work that makes us smile

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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JibJab Experience
December 30, 2016

It is always fun to use JibJab to send cards to our friends. They all think that we are so clever to be able to do that. Little do they know that all the work is done for you.

Date of experience: December 27, 2016
Spain
1 review
0 helpful votes
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CHRISTMAS fun
December 30, 2016

I am very happy with the vídeos that I have created. My only criticism is that the heads cannot be adjusted after the fact. It is difficult to know what you are doing the first few Times.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Top of the Pops
December 30, 2016

Our experience with Jib Jab has been excellent. Very efficient, friendly
Top service. Highly recommended.

Date of experience: December 27, 2016
Spain
1 review
0 helpful votes
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Espectacular
December 30, 2016

La mejor aplicación para hacer reír a amigos y familiares.

Date of experience: December 27, 2016
Philippines
1 review
0 helpful votes
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Awesome!
December 30, 2016

Enjoyed it tremendously! My friends had a good laugh!

Date of experience: December 27, 2016
Pennsylvania
1 review
0 helpful votes
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Several people could not open the card because they needed to install Silverlight on the computer. I wonder if they could have opened the card on their phone instead of the computer & then could have seen the card

Date of experience: December 27, 2016
Colorado
1 review
0 helpful votes
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So much fun!
December 30, 2016

I had a great time creating Christmas Jib Jabs for my family and friends. They added more laughter to the season.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Christmas fun
December 30, 2016

My family and friends really enjoyed our Christmas video. It was easy to do and lots of fun

Date of experience: December 27, 2016
New York
4 reviews
0 helpful votes
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Fun and easy to use 'tool' -
December 30, 2016

ALL replies reacting to receiving JibJab that I received, came back with "hilarious" and "funny"...(good tool)

Date of experience: December 27, 2016
Georgia
1 review
0 helpful votes
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Disappointed in value
December 30, 2016

Purchased new membership in JibJab and then I had to pay to download the video to my computer? What a ripoff.

Date of experience: December 27, 2016
New York
1 review
0 helpful votes
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Easy and affordable fun!
December 30, 2016

It was easy to sign up, create a fun video-card and was a really good price for the yearly fee.

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Com see Com saw
December 30, 2016

Haven't used it! I didn't know I had a Jib Jab account!

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Lots of laughs
December 30, 2016

So amusing to see your faces on these 'bodies' doing crazy things. The variety of possibilities is also terrific. Worth the small monthly fee.

Date of experience: December 27, 2016
Uruguay
1 review
0 helpful votes
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Expierence
December 30, 2016

I really liked the site and suscribed with the anual fee to be able to make tha cards.
What i dont like is the fact that it costs me more money to save the videos. It should be included in membership. I will probably not renew my membership because of this

Date of experience: December 27, 2016
Florida
1 review
0 helpful votes
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Lwilli
December 30, 2016

Each Jib Jab was outstanding and everybody loved them

Date of experience: December 27, 2016
Michigan
1 review
0 helpful votes
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Keeping pictures separated.
December 30, 2016

I had trouble getting pictures placed in the second message without pictures from the first one coming in.

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
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So fun!
December 30, 2016

Our family loves jib jab. My 7 yr old grandson can even make the movies.

Date of experience: December 27, 2016
Mississippi
1 review
0 helpful votes
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The more funny faces you have of the people you want to send them to, the better. Of course there are "cards" that you are supposed to send of yourself but when a family receives one of themselves-that is where the value is to me.

Date of experience: December 27, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA