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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Kansas
1 review
0 helpful votes
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For whatever reason the two people that I e-mailed the sled race to, neither one of them got them. It was not easy to even get to the point of being able to e-mail them. I would really like a refund of the $18.00 that I paid to join.

Date of experience: December 27, 2016
Canada
2 reviews
0 helpful votes
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Excellent except emails won't send
December 30, 2016

The videos are great and always get a laugh. The only problem is that (on Android devices anyway) I couldn't send the video by email - from the website. My app hasn't upgraded with my membership purchase. I had to download the videos and send them by email that way.

Date of experience: December 27, 2016
Florida
1 review
0 helpful votes
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Not working
December 30, 2016

Site will not allowed download and asks to pay over and over

Date of experience: December 27, 2016
Kentucky
3 reviews
0 helpful votes
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Hilarious
December 30, 2016

The recipients greatly enjoyed the Christmas card I sent them. I had fun making the card!

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Bringing lots of joy to lots of people!
December 30, 2016

I've been having a blast creating JibJab cards for friends and family and get more enjoyment out the reactions than when I received my first JibJab! This is a fun thing to do to lighten things up, bring a smile and chuckle and just brighten someone's day. What a neat idea!

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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JabJib is RadJab
December 30, 2016

Great service, great cards, great story... Love JibJab!

Date of experience: December 27, 2016
Australia
2 reviews
0 helpful votes
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Christmas 2016
December 30, 2016

The family loved it and it made my day sending it.

Date of experience: December 27, 2016
Arizona
2 reviews
0 helpful votes
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Just having fun
December 30, 2016

Sharing with clients and friends. Including the people I work with and our pets in the video. Just a bit of fun to create a smile on someone's face. Great feedback.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Loved it
December 30, 2016

Easy to do, and my grandchildren all loved it. Played over and over :)

Date of experience: December 27, 2016
New Mexico
1 review
0 helpful votes
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Christmas card
December 30, 2016

I tried to put a Facebook profile pic in one of your cards, to share on Facebook for a Christmas greeting, but it was just the "generic"guy when it posted(the Gangnam Style guy). It was still good, but my face didn't! T get in it.

Date of experience: December 27, 2016
Chile
1 review
0 helpful votes
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A lie.
December 30, 2016

I read you can pay a month for one and a half dollar. When I bought it, it took the money of a year. I am really disappointed.

Date of experience: December 27, 2016
Australia
1 review
1 helpful vote
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Luv it
December 30, 2016

Jib Jab is great to have a good laugh at yourself in the animated cards. Have enjoyed watching them over and over.

Date of experience: December 27, 2016
Georgia
1 review
0 helpful votes
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Poor quality, too few choices
December 30, 2016

I am very disappointed with JibJab. The videos are not as fun as I expected from the web site, there are very fhe choices, and the quality is poor. DO NOT WASTE YOUR MONEY AND SUBSCRIBE!

Date of experience: December 27, 2016
Florida
1 review
0 helpful votes
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Outstanding video clip!
December 30, 2016

It makes me laugh every time I watch it. My co-stars also got a kick out of it. Definitely worth it. Thanks.

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
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Happy Customer
December 30, 2016

I liked the wide variety of videos we can make, and my friends and family enjoy receiving them.

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Rocking around the Christmas tree
December 30, 2016

It was much easier than I expected. My friends and family enjoyed it.

Date of experience: December 27, 2016
California
1 review
0 helpful votes
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I Like LONG time
December 30, 2016

Wish you have more sports, like football and ice hockey

Date of experience: December 27, 2016
Oregon
1 review
0 helpful votes
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Big disappointment.
December 30, 2016

I tried five times to post. I had all the pictures selected, but I'd reach the point where it said I was done and to activate. NOTHING. Feel free to read my post on Facebook.

Date of experience: December 27, 2016
Canada
1 review
0 helpful votes
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Entertaining
December 30, 2016

I've been a member for a few years and enjoy making personalized videos for various occasions. Friends get a kick out of seeing the family entertainment.

Date of experience: December 27, 2016
Colorado
1 review
0 helpful votes
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Easy work
December 30, 2016

No problems with signing up. Connected and had friends laughing across the world... thanks

Date of experience: December 27, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA