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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Iowa
3 reviews
0 helpful votes
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Such fun!
December 30, 2016

I'm not a techie, but even I'm able to create fun videos for my children and grandchildren. They are delighted, and so am I.

Date of experience: December 28, 2016
New York
1 review
0 helpful votes
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Love it!
December 30, 2016

So easy... so much fun... Just wish there were cards for 6 people...

Date of experience: December 28, 2016
Oklahoma
1 review
0 helpful votes
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In the early days, there were storylines and more comedic music videos that a person could choose from. Seems most of what is available are of low quality productions. The "fun" seems to have gone away.

Date of experience: December 28, 2016
Colombia
1 review
0 helpful votes
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Bad service
December 30, 2016

I have requested a support the last week, because the payment was only for one month, and automatically this took a year!... I request the devolution of money. I didn´t receive any answer!...

Date of experience: December 28, 2016
Texas
1 review
0 helpful votes
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Lots of fun
December 30, 2016

Our grand children love it and beg for more videos. It would be nice if the preview included if there would be mouth movement.

Date of experience: December 28, 2016
New York
1 review
0 helpful votes
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Needs a Wider Selection
December 30, 2016

Some cards are cute but VERY LIMITED selection of non-photo cards (sentimental, beauty, nature, etc.).

Date of experience: December 28, 2016
New Jersey
1 review
0 helpful votes
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It is awesome.
December 30, 2016

Excellent fun! Have watched over and over and laugh every time.

Date of experience: December 28, 2016
Wisconsin
1 review
0 helpful votes
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Euphoric mailman
December 30, 2016

Very good experience, saved the mailman a few less Christmas cards to carry. All the reviews received were positive. Family was howling at Christmas celebration as cards were replayed on smart phone. Thanks, from someone who never use to mail cards.

Date of experience: December 28, 2016
Texas
1 review
0 helpful votes
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Grandkids had a blast!
December 30, 2016

I made a Christmas and Birthday eCard with the grandkids and each of them loved being in it even the one and two-year-olds. I wish there had been a few more that were kid friendly and funny too.

Date of experience: December 28, 2016
Canada
1 review
0 helpful votes
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Fun to share
December 30, 2016

Lots of fun doing it and talking about it afterwards to friends and family (enemies not too happy though;-)

Date of experience: December 28, 2016
New Jersey
1 review
0 helpful votes
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Family and Work Card
December 30, 2016

I was able to pick a fun card for family as well as work. Everyone enjoyed them that saw them. The Chippendales at work with 4 of my supervisors and Feliz Navidad with my family as we love Mexico.

Date of experience: December 28, 2016
Ohio
1 review
0 helpful votes
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Jibjab review
December 30, 2016

It was fun to see the task come together, but the most fun was sharing with FB friends who in turn made their own vids.

Date of experience: December 28, 2016
North Carolina
3 reviews
0 helpful votes
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Fun to make and watch
December 30, 2016

These JibJab cards give lots of laughter to family and friends. It is so much fun making them come to life.

Date of experience: December 28, 2016
California
1 review
0 helpful votes
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This was a waste of my money. The videos that I sent to friends and family cut off every time. No one was able to watch any of the jib jab videos I made all the way through without it cutting off. Terrible. Just a waste. Could have been really cute if it worked properly.

Date of experience: December 28, 2016
Mexico
1 review
0 helpful votes
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Same old, same old
December 30, 2016

Having been a member in prior years, I was hopeful you had expanded the selections available.
I was disappointed that many of the Christmas selections where the same, and the hanukkah selection was just awful. I found the 4 or 5 hanukkah video just unacceptable to send to my friends.

Date of experience: December 28, 2016
New York
1 review
0 helpful votes
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Fun all year long
December 30, 2016

It is fun to have any occasion to make things up. =)

Date of experience: December 28, 2016
Pennsylvania
1 review
0 helpful votes
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JibJab is Great
December 30, 2016

I love the site and the iphone app even more. Awesome for all kinds of applications, whether personal or business. I wish that you could search a little easier, send cards with more then 5 faces (I have a small office with 6 customer facing people, so we have to leave someone out), etc... But these are small complaints.

Date of experience: December 28, 2016
Maine
1 review
0 helpful votes
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Couldn't make it work
December 30, 2016

I kept on trying to load my pics onto the video but never could do it.

Date of experience: December 28, 2016
GB
1 review
0 helpful votes
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Brilliant
December 30, 2016

Wanted to send cards to family abroad, found your website and am very pleased I did. Easy to use upload photos and input your own message. Will now be using for birthdays. Will recommend to friends.

Date of experience: December 28, 2016
Texas
1 review
0 helpful votes
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Awesome
December 30, 2016

Very happy with the program, you guys need to update the glitches on the other ones the older versions or remake them to select one to five I love them all!

Date of experience: December 28, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA