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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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In the early days, there were storylines and more comedic music videos that a person could choose from. Seems most of what is available are of low quality productions. The "fun" seems to have gone away.
I have requested a support the last week, because the payment was only for one month, and automatically this took a year!... I request the devolution of money. I didn´t receive any answer!...
Our grand children love it and beg for more videos. It would be nice if the preview included if there would be mouth movement.
Some cards are cute but VERY LIMITED selection of non-photo cards (sentimental, beauty, nature, etc.).
Excellent fun! Have watched over and over and laugh every time.
Very good experience, saved the mailman a few less Christmas cards to carry. All the reviews received were positive. Family was howling at Christmas celebration as cards were replayed on smart phone. Thanks, from someone who never use to mail cards.
I made a Christmas and Birthday eCard with the grandkids and each of them loved being in it even the one and two-year-olds. I wish there had been a few more that were kid friendly and funny too.
Lots of fun doing it and talking about it afterwards to friends and family (enemies not too happy though;-)
I was able to pick a fun card for family as well as work. Everyone enjoyed them that saw them. The Chippendales at work with 4 of my supervisors and Feliz Navidad with my family as we love Mexico.
It was fun to see the task come together, but the most fun was sharing with FB friends who in turn made their own vids.
These JibJab cards give lots of laughter to family and friends. It is so much fun making them come to life.
This was a waste of my money. The videos that I sent to friends and family cut off every time. No one was able to watch any of the jib jab videos I made all the way through without it cutting off. Terrible. Just a waste. Could have been really cute if it worked properly.
Having been a member in prior years, I was hopeful you had expanded the selections available.
I was disappointed that many of the Christmas selections where the same, and the hanukkah selection was just awful. I found the 4 or 5 hanukkah video just unacceptable to send to my friends.
It is fun to have any occasion to make things up. =)
I love the site and the iphone app even more. Awesome for all kinds of applications, whether personal or business. I wish that you could search a little easier, send cards with more then 5 faces (I have a small office with 6 customer facing people, so we have to leave someone out), etc... But these are small complaints.
I kept on trying to load my pics onto the video but never could do it.
Wanted to send cards to family abroad, found your website and am very pleased I did. Easy to use upload photos and input your own message. Will now be using for birthdays. Will recommend to friends.
Very happy with the program, you guys need to update the glitches on the other ones the older versions or remake them to select one to five I love them all!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

