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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Very good - site easy to use and a lot of fun. Range of choices and occasions is excellent. I have used JibJab several times for friend's birthdays and Christmases and they always love getting a JibJab card.
Actually our son did this for us so I have no idea how difficult for me to do on my own. Very un-techie
I enjoy trying to find people to dance to the music it would be greatly appreciated to get some music that's old school Jazz hip-hop mix the music up more creativity thanks
Although JibJab has my subscription fee, I've not got member access. What's to love?
Verry creative and funny videos. Keep them comming! Love the holidays videos. Only not a lot new birthday videos are made in a while. Please make new ones!
It is just a fun thing to do! I really enjoy it! It was a great way to bring a little levity to the holidays
To much money kinda a pain in the $#*!. For some reason the videos dont come up on the app
The app doesn't appear to have the same features and offerings as the Web portal.
I want to thank, all JibJab members, for creating a good product, which lets me, my family and all subscribers have a great and fun time with you! Wish you all the best in the new 2017!
Muito bom os videos, diversificados e tem musica antiga. Mas infelizmente não consegui o que queria, pois além de assinar tenho que pagar para fazer o download, ficaria muito caro. Por esse motivo não montamos para passar na nossa confraternização.
It is not the fault of you but I am not finding many videos i can relate to or find amusing. Sorry. I'll give it a few more days! Apart from this, the effort thats been put in is amazing. But now I think the focus should be diverted to the mobile app because the experience there as a samsung user is quite unpleasant.
So far this is the best site for the perfect electronic card that I've found. So happy with it, and the people I sent the card to were totally entertained and delighted as well! I'm happy to be a repeat customer!
Not happy, the cost was displayed as $1.50 - changed for a membership of $18. In dispute. Rip off.
First thought didn't want to commit to a year. But had my monies worth in in the first day with New Years Day cards. Brilliant!
No new dance routines. Lots of rubbish. I send a card regularly to friends and can't find anything new to send that is appropriate. This is just too expensive. I can't even save the one card I made this Christmas without paying more. I am going to cancel my subscription.
I've been making birthday, get well, valentine's (haven't delivered those yet) videos and been having a 'hoot':-)
The first time I look at The JibJab from our Daughter, I will be surprised and merry!
One Question?: Can we carry on write in Swedish? Or German? I am very bad in the English language.:-)
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

