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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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My husband has cancer and they make him smile when we make them.
The content that you have available is good but there is nowhere near enough content to use. I expected much more. I have already submitted my request for a refund. Please add more content, especially videos, and I will probably join again. Thank you.
2 of the three Jib Jab Christmas cards were not viewable by those receiving them so it was a waste of time. The links didn't work and the video wouldn't load.
Maybe 2-3 times a year it's just fun to have a silly greeting for family and friends. Usually around Christmas and Halloween as well as birthdays for friends.
Jibjab videos make me look like I'm a fun person! Easy to use and the graphics are so much better than they were three or four years ago when I first started using it
It was great for the holiday season. This JibJab app made a lot of children and grown ups LOL. I enjoy the love section. Some are very funny.
The site has a lot of fun options. I am disappointed in only one thing! A few years ago I was able to edit the uploaded photo faces more than I am able to now. I wish I still could stretch and carve them. Otherwise, JibJab is great, and my friends all get such a laugh from receiving them!
I only joined so i could see the complete video in fact after the first day I havent used it and I wont again I wont be renewing not at all what I expected more for someone younger
My children and I had plenty of fun putting the clip together. There were plenty of scenes to choose from and it was easy to make.
I wanted only a one month registration but the system didnt allow that. Fortunately I was able to remove the automatic renewel.
I love this site, it's easy to use, has great card choices and always gets a laugh from everyone.
I was very skeptical that I could do it, but I actually found faces that were usable for my family members. It was very easy. I was surprised how easy. Very user friendly. Thank you for my New Year's fun!
So much fun to be able to personalize special greetings! My friends and family really enjoyed the Holiday greetings I shared with them...
It was enjoyed by both myself and the recipients, I would like to see more options on best friends.
Can't download videos without paying extra, and I got charged with the whole year in advance. Plus now you want 100 characters... the only fun thing about the service are the videos.
Very funny way to connect with distant family for the NEW YEAR. Also scheduled a few birthday cards which would have cost more than the entire subscription.
I've sent these cards out to numerous people over the Christmas Holiday and they all LOVED them. I still look at them and laugh :) Thanks for the fun and laughter!
My daughter did one at Christmas Eve dinner and was enjoyable. I signed up so my 7 year old granddaughter could show "Pappaw", me, how to download pics and select videos, thanks for the laughs.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

