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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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Vermont
1 review
0 helpful votes
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We love making job jabs
January 6, 2017

My husband has cancer and they make him smile when we make them.

Date of experience: January 4, 2017
Florida
1 review
0 helpful votes
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Not what expected.
January 6, 2017

The content that you have available is good but there is nowhere near enough content to use. I expected much more. I have already submitted my request for a refund. Please add more content, especially videos, and I will probably join again. Thank you.

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Links didn't work
January 6, 2017

2 of the three Jib Jab Christmas cards were not viewable by those receiving them so it was a waste of time. The links didn't work and the video wouldn't load.

Date of experience: January 4, 2017
California
1 review
0 helpful votes
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Fun
January 6, 2017

Maybe 2-3 times a year it's just fun to have a silly greeting for family and friends. Usually around Christmas and Halloween as well as birthdays for friends.

Date of experience: January 4, 2017
Arkansas
1 review
0 helpful votes
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So fun!
January 6, 2017

Jibjab videos make me look like I'm a fun person! Easy to use and the graphics are so much better than they were three or four years ago when I first started using it

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Made a lot of people laugh
January 6, 2017

It was great for the holiday season. This JibJab app made a lot of children and grown ups LOL. I enjoy the love section. Some are very funny.

Date of experience: January 4, 2017
Massachusetts
1 review
0 helpful votes
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A lot of fun..
January 6, 2017

The site has a lot of fun options. I am disappointed in only one thing! A few years ago I was able to edit the uploaded photo faces more than I am able to now. I wish I still could stretch and carve them. Otherwise, JibJab is great, and my friends all get such a laugh from receiving them!

Date of experience: January 4, 2017
California
1 review
0 helpful votes
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I only joined so i could see the complete video in fact after the first day I havent used it and I wont again I wont be renewing not at all what I expected more for someone younger

Date of experience: January 4, 2017
Australia
1 review
0 helpful votes
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My children and I had plenty of fun putting the clip together. There were plenty of scenes to choose from and it was easy to make.

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Review
January 6, 2017

I wanted only a one month registration but the system didnt allow that. Fortunately I was able to remove the automatic renewel.

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Totally Awesome!
January 6, 2017

I love this site, it's easy to use, has great card choices and always gets a laugh from everyone.

Date of experience: January 4, 2017
Pennsylvania
1 review
0 helpful votes
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New Year's fun
January 6, 2017

I was very skeptical that I could do it, but I actually found faces that were usable for my family members. It was very easy. I was surprised how easy. Very user friendly. Thank you for my New Year's fun!

Date of experience: January 4, 2017
Canada
1 review
0 helpful votes
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Home
January 6, 2017

Very amusing everyone i have sent to likes it. They think it is very funny. Enjoyable and fun to watch.

Date of experience: January 4, 2017
New Jersey
1 review
0 helpful votes
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Loads of fun!
January 6, 2017

So much fun to be able to personalize special greetings! My friends and family really enjoyed the Holiday greetings I shared with them...

Date of experience: January 4, 2017
Canada
3 reviews
0 helpful votes
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So original!
January 6, 2017

It was enjoyed by both myself and the recipients, I would like to see more options on best friends.

Date of experience: January 4, 2017
Chile
1 review
0 helpful votes
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Poor experience
January 6, 2017

Can't download videos without paying extra, and I got charged with the whole year in advance. Plus now you want 100 characters... the only fun thing about the service are the videos.

Date of experience: January 4, 2017
North Carolina
1 review
0 helpful votes
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A comical connection
January 6, 2017

Very funny way to connect with distant family for the NEW YEAR. Also scheduled a few birthday cards which would have cost more than the entire subscription.

Date of experience: January 4, 2017
New Jersey
2 reviews
0 helpful votes
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Make you laugh!
January 6, 2017

I've sent these cards out to numerous people over the Christmas Holiday and they all LOVED them. I still look at them and laugh :) Thanks for the fun and laughter!

Date of experience: January 4, 2017
Colorado
2 reviews
0 helpful votes
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Funny and teachable
January 6, 2017

My daughter did one at Christmas Eve dinner and was enjoyable. I signed up so my 7 year old granddaughter could show "Pappaw", me, how to download pics and select videos, thanks for the laughs.

Date of experience: January 4, 2017
Florida
1 review
0 helpful votes
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A Fun Experience
January 6, 2017

A great site. Very user friendly software... makes me laugh.

Date of experience: January 4, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA