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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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JibJab continues to provide innovative, creative, and fun products...
I have used JibJab for over 5 years and continue to love using it. They continue to add new material to make sending JibJab fresh and fun to create and send.
Excellent support in processing a cancellation and refund. Very prompt, proactive, friendly. Thanks!
I bought a $1.50 membership at Christmas to make one video and then all of a sudden I had a charge of $18
Aconsejo a las personas a usar jib jab. Es una excelente empresa y tiene un personal sumamente capacitado. Felicitaciones. Sigan adelante!
It was comfortable and not a hassle at all!. Great to deal with.
Excellent response to my request to close my account, great customer service, would recommend this site
Awesome! Love the program and different styles of job jabs to pick from!
Too funny my grand kids love it and think I'm super cool. Great way to bring a family together with joy and laughter..
Your staff is excellent. Briauna and Alessandra S. Should get paid more because of their great work ethic.
Jibjab is not only fun to use it's also simple.
The best part is making friends & family happy
With such hilarious greetings. Cool.
So easy to bounce back those photos with a lot more humor than they arrived with.
Great fun to use and the customer service is second to none.
Need to see a preview of song before putting heads in.
Was difficult at first deciding on pictures but when I got the right one, wow what fun.
Easy to use & wide variety of choices. We sent great holiday videos to family & friends. They were awesome.
Wanted to do something for a nephews birthday that was different and could be enjoyed by the whole family via whatsapp. Found JibJab via an online search and signed up after 'having a play'. Using the music video templates added the photos and loaded to the family whatsapp group. Went down a storm, great fun.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members