Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JibJab

JibJab

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JibJab?
grey stargrey stargrey stargrey stargrey star

JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Mimi Y.
Unfollow Mimi Y.
Share Review
Report Review

Addictive
January 10, 2017

Love it,,,,, I would like to see more funny videos showing more cartoons than real humans, for example like the Tequila clip... one more thing, I didn't appreciate the words" Christmas Carol " to be replaced by " the FART carol " I find it offensive, Thanks & good luck

Date of experience: January 8, 2017
Germany
1 review
1 helpful vote
Follow Baerbel Z.
Unfollow Baerbel Z.
Share Review
Report Review

Joined 1 week ago the JibJab family
January 10, 2017

Takes time to get to know the system! Is it possible to send these eCards using my adress list in the computer?

Date of experience: January 8, 2017
Italy
1 review
0 helpful votes
Follow Rocco C.
Unfollow Rocco C.
Share Review
Report Review

Bello ma non perfetto
January 10, 2017

L'applicazione è senza dubbio simpatica ma le faccine dovrebbero poter essere modificate anche dopo averle salvate. Sarebbe utile una sezione dove poter editare solo le facce invece che crearle durante nei filmati

Date of experience: January 8, 2017
Georgia
1 review
0 helpful votes
Follow Derrick D.
Unfollow Derrick D.
Share Review
Report Review

I am a jab jib dude
January 10, 2017

I love the site it brings me happy times for friend's

Date of experience: January 7, 2017
Tennessee
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

JibJab Review
January 9, 2017

I send JibJab cards a few times a year and everyone enjoys them. Sometimes it's hard to find the right card but I like the suggestions for particular holidays or time of the year. It would be great if we had the option to omit or add a head, since some that might be suitable are either a head short or have one too many.

Date of experience: January 7, 2017
Florida
2 reviews
0 helpful votes
Follow Dennis b.
Unfollow Dennis b.
Share Review
Report Review

TWO THUMBS UP
January 9, 2017

My friends enjoy these little bits of comedy, It is easy to use and better than a card. Keep adding more music jib jabs.

Date of experience: January 7, 2017
Florida
1 review
0 helpful votes
Follow Tim V.
Unfollow Tim V.
Share Review
Report Review

Very funny cards
January 9, 2017

Great Christmas cards, Funny. Everyone loved them.

Date of experience: January 7, 2017
Iowa
1 review
0 helpful votes
Follow Marilyn R.
Unfollow Marilyn R.
Share Review
Report Review

Fun videos, lousy navigation
January 9, 2017

I've had a lot of fun making videos of my old friends doing young things. But your links don't always work or take us to different links than what the link claimed to be.

Date of experience: January 7, 2017
New York
1 review
0 helpful votes
Follow John a.
Unfollow John a.
Share Review
Report Review

Did not join
January 9, 2017

Didn't join, someone hijacked my credit card and email address and applied to this and many others. I noticed the site and they still send emails to me.

Date of experience: January 7, 2017
Oregon
2 reviews
0 helpful votes
Follow Lynne W.
Unfollow Lynne W.
Share Review
Report Review

Awesome and hysterically funny!
January 9, 2017

Loved the animation, everyone thought it was extremely funny!

Date of experience: January 7, 2017
Virginia
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Love to jab you!
January 9, 2017

Love the videos but would like if you had more for 2 people and 1 but they are great would love to see more animals like dogs and cats

Date of experience: January 7, 2017
Nebraska
1 review
0 helpful votes
Follow Janis M.
Unfollow Janis M.
Share Review
Report Review

Christmas Fun
January 9, 2017

I made a sledding video with my 5 young grandsons pictures. And A singing one with my 5 young granddaughters. I hooked it up to the tv and showed them over Christmas. The kids loved them and kept wanting to see them over and over again. The parents laughed til they cried. Great fun. Also put them on Facebook for more to see.

Date of experience: January 7, 2017
California
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Great Fun
January 9, 2017

Jib Jab has always been fun to watch with their political cartoons in the past. Being able to create our own masterpieces of fun just brings the experience to a new level.

Could not be happier and the recipients love the results.

Date of experience: January 7, 2017
Wisconsin
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Share Review
Report Review

Jib jab
January 9, 2017

I did have abit of a problem as I don't "play about" with my computer, heck I can't text well. I am getting it though. We senior citizens are getting our groove back.

Date of experience: January 7, 2017
Belgium
1 review
0 helpful votes
Follow Lucas P.
Unfollow Lucas P.
Share Review
Report Review

More choices & more flexibility
January 9, 2017

Some more movies with personal head
More flexibility to write different messages after you create a personal movie

Date of experience: January 7, 2017
Texas
1 review
0 helpful votes
Follow Ryanne s.
Unfollow Ryanne s.
Share Review
Report Review

One
January 9, 2017

To hard for me to download pictures to faces. The younger folks can do it but us older folks have a hard time download, finding the right size, etc. not for me

Date of experience: January 7, 2017
Kentucky
1 review
0 helpful votes
Follow Randy C.
Unfollow Randy C.
Share Review
Report Review

Limted sharing
January 9, 2017

If I am paying for something, that supposed to be free. You should be able to share it in other ways besides Facebook and email.

Date of experience: January 7, 2017
France
1 review
0 helpful votes
Follow Papychoulo j.
Unfollow Papychoulo j.
Share Review
Report Review

HAPPY NEW YEAR 2017
January 9, 2017

Bon site pour faire des vidéos sympa!... Bon site pour faire des vidéos sympa!... Bon site pour faire des vidéos sympa!... Bon site pour faire des vidéos sympa!...

Date of experience: January 7, 2017
Washington
1 review
0 helpful votes
Follow Jacinta G.
Unfollow Jacinta G.
Share Review
Report Review

Excellent service
January 9, 2017

I was extremely satisfied with the service I received from the jibjab team

Date of experience: January 7, 2017
Texas
1 review
0 helpful votes
Follow Tom S.
Unfollow Tom S.
Share Review
Report Review

New years
January 9, 2017

Easy to use. Would like to see an 8 person play. We have a large group.

Date of experience: January 7, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA