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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I find it difficult pulling photographs from Photos on my Mac. Why can't I just open Photos and pull a photo? Maybe it's possible but I just don't know how to do it.
Great way to send your greetings and always make people laugh!
Doesn't take long to make and at the same time it's fun to do!
Only just begun, so I look forward to see if there are enough changes made/new choices (would love to find Stevie Wonder's Happy Birthday...)!
Did not use it yet only for Christmas, will diffidently used on a more regularly base in 2017.it is funny and entertaining.
Living abroad it is expensive to send cards and for them to arrive on time... JibJab has helped me make my loved ones special days extra special and for a lot less money than it costs to send cards.
Easy to make the video happen I have done these before and was glad to make them again my recipient was surprised and pleased with the greeting Birthday video
There is no way to edit a previously made e-card. You have to start from scratch if you decide to change your message. Very poor website design, imo.
I have sent various jibjab clips to friends and family of all ages and they just loved them as I did. It is so much fun and enjoy the assortment.
Easy, fun, addictive... love making these cards for my friends. Thanks jibjab!
I could not align facial features due to the fact that that ability was presented only in my trial and not once I purchased.
Very satisfied, I even opted for another year $18.00. I wish that they were cheaper. I am very happy with their services!
I really love making the cards and sending them to my friends and family. Thank you again you rock
I thought that I was buying a card for $1.99~ and got charged a year's membership for $18.25~. Can this be fixed?
Love your cards!
Maybe a few more solos to pick from...?
Always loved jibjab animations. Great potential for cards. But the user experience sucks. You don't explain that users will have to buy a member ship to send cards. You don't allow one-offs. When you say post to Facebook. It just posts a a link back to jibjab. Which sucks. And then you want to charge more money if I want to download the video i paid for. That all SUCKS. Fix the UI. Explain what users need to do and what to expect. Til you do that, this site is a ripoff.
There is a type of fun card for every need. They are imaginative and I love that they can be personalized with photos.
Excellent. It was easy to use and there is lots of choice. I need another excuse to send more cards/videos
BAD experience! Sent birthday card. It did not work. Very embarrassing. I used jib jab several yrs ago with excellent results.
Sent copy to myself. App did not work.
I do not use Facebook--do not want to be forced to use unwanted sites. Should be able to use Yahoo or Google.
Please respond
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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