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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I haven't received any answer from the person I've sent a video. So, I don't know if she have seen it or not. I don't know if you usually send an e-mail once the person has visualized the video, to advise that it has been viewed, since it's the first video I've sent. Actually, I've sent two videos to the same person, and I have no answer yet.
JibJab is always fun, not only for the recipient, but the creator! I always have a good laugh when creating a card!
JibJab locks you into a year-long contract just to use their site. The videos are fun, but you aren't going to use it enough to make it worth while.
I wish there had been more choices for Valentines Day card. Wanted to send to my grown kids but there wasn't anything to choose that fit that relationship.
Also, it was difficult to tweak the mouth and head size so that it fit properly. The mouth was especially difficult.
I have zero complaints with the siteam or the app or the quality. Best money I've ever spent... I would and do recommend this to everyone I know, nobody is safe from the jibjab...
Loved using JibJab for Valentine's for my wife. It was easy, but clever. Personal and fun. I would recommend this as a tool for any holiday where you want to make someone laugh.
Indeed it was, highly amusing. With the versatility of the first card, I hope to use more in the future.
Jibjab is a great site! Easy to use, good selection of vids. Got some big laughs out of the ecards i've sent. Will keep using them for birthdays and special occasions!
I enjoy sending these to loved ones and they bring a smile to my face and make me giggle!
It's worth the money to have engaging and unique messages sent out.
I created a Valentine's card for my girlfriend, using the "I got you babe" cartoon, with our faces added. It was very easy to use and her reaction, when she received it, was 'ABSOLUTELY THE FUNNIEST, CLEVEREST ECARD I'VE EVER RECEIVED!'
Spot on JibJab! I will enjoy using you again!
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Just a fun thing to do... great way for the kids to keep in touch while away.
Just signed up for a membership and cannot wait to use for anytime and holidays.
I signed up specifically to send some Valentine's Day cards to four GRANDSONS ages 13-20. There was NOTHING appropriate. All of the cards were sexy and/or sexual. You need to expand certain categories so that what I refer to is not the case.
So far, so good. Have recommended your sight to others already. Would like to see more individual cards that show only one character. It is often harder to do a group. Thanks to my daughter who recommended your sight.
Cute... but what caught my attention was buying the one song for less than $5. But ending being charges for a years membership?
Found a couple of good cards, but overall too expensive. Also very few cards with multiple people/faces.
I so enjoy this, they kind of perk up the emails. Love the fact that you do themes like Holidays, Valentines etc... expresses different moods.
I really like the application. However, I could use some more music videos - this is what really makes it fun to use!
I Was told $1.99 and I was charged $18.00. Crooks...
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

