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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Nice cards for any occasion. Fun themes and easy to design/create cards. Will use agin. Am I up to 100 characters yet for this review? Sheesh.
I made a mistake on creating my video but I couldn't go back an edit it so it didn't turn out well so I just deleted it from my page.
My Jib Jab videos sent to family members are often such a hit that they get posted on their Facebook accounts for others to see.
Very fun to make the video character cards where you add a photo.
Too bad there weren't more of those available to make. There were a lot of other regular cards (no picture photo), but you can find those elsewhere.
I like the JibJab site because of the video picture-photo cards. Also would have liked to have seen more with 2 couples or 2 friends to send.
I'll check again in a month or two and see if more have been added. If not, then having a years subscription isn't necessary (if new ones aren't added on a regular basis).
I don't like that it has automatic renewal after the year is over. I went to the site to opt-out of that feature, but by doing so, I noticed it cancelled my whole subscription that I had just signed up for. So unfortunately I only got to have fun with the cards for one day.
I sent a cheer you up greetings to several friends and they all loved it.
They shared the card with others.
The thought was appreciated.
Videos are ok, but there are not many options to choose from. Specifically the music videos. I signed up for jib jab to put faces on funny videos and cards, not send regular animated cards. I like that they are there as an option, but I'd rather for funny face videos.
Did a great video of my husband and I doing Sunny and Cheryl - looked very realistic! Just our era too
I've used JibJab for a couple of years now; what a great resource. They have animated card templates for most occasions and it's easy to use. Everyone loves receiving them. You can also share them on Facebook so everyone can enjoy them and see how thoughtful you are :)
I had a blast making two funny Valentine's Day videos this year. It took me a minute to get the hang of it, but once I did, I just wanted to make more videos with it all day long. Unfortunately, my boss said no.
Guess who won't be getting a Valentine's Day video from me next year?
Was not able to upload my personal faces into the eCard initially. Support email was not very helpful. However, when working with a new eCard it all loaded fine and I haven't experienced the same issue again as yet.
Makes this old gal giggle like a kid, while making videos and sharing with friends. Great Senior picker upper!
Easy use of making cards and ppl love getting them. Makes ppl smile and laugh and I can always find a card that matches my families and friends.
The app would not allow me to use my photos to put in as the faces, and kept bringing me back to "$18 to pay for the year". Never even got to use it for Valentine's Day like I wanted to. Would love my money refunded.
Worked well and connected to Facebook just fine. It created an amazing experience. I hope to continue to use it in the future.
Your automatic re-billing is BS. I gave my wife a jib-jab card because we are around the world and couldn't get one. So I give it a go and have to do "automatic" rebilling? I'll drop as soon as my time is up.
I read on the ad that to create a Vday Card it would cost under $2. I was charged $18! I would like my money back. I feel robbed for such a short video.
I use the Starring YOU dancing e-cards mostly. I especially like the ones that I can put 4 or 5 people in... and that are child friendly!
Thanks for the FUN!
S.A. D.
I loved the photo and the music. It was very easy to set up and to personalise it with the photo of the person i was sending it to.
The website is easy to navigate, and the whole purchase was stress-free and very quick.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members