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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Absolutely wonderful card and delivered when I wanted it. But, and this is a big but, why do I have to sign up for a recurring annual payment? Will be cancelling it shortly
I made this for two people who actually perform this song LIVE with a band. This turned out just perfect!
Love the cards, love making them, always wish there were even more to choose from, so keep doing them.
I really like your site. I would love to see more new video cards. That's what is attractive and different about your site. I was a member before but stopped because there wasn't enough new videos.
I've found myself using any opportunity to use this fun app! I would recommend it to anyone and a bargain for the price!
I enjoy doing creative things with some humor thrown in the mix. Your JibJab cards make it easy for me to send friends and family funny stuff. Thank you. I laughed harder than I have for a long time while watching them.
My anniversary was coming up and I wanted to surprise my husband with a funny video of us dancing together. After going to Jib Jab and putting together a video he and I had a good laugh. I
The card was easy to make and it delighted all who saw it! It was a lot of fun, creating a personal message for a loved one
I am waiting on cistomer service to help me out of my monthly payments. Site just isnt working for me.
I liked the variety of choices of Valentines, as there are many different scenarios to a couple:-) I sent one to my own husband as well as to some best friends.
Was easy, fun, and had a ball doing it. Look forward to sending more. For some reason wasn't able to pull up all of my photos to choice from, will have to check into this.
My Grandsons and Granddaughters (ages 8-12) loved the Valentines I sent - especially, the boys seeing themselves dancing with girl's legs! (They're only ages 3-8.)
Which reminds me, you might want to consider offering more kid-friendly videos.
I received a propaganda online offering Jibjab for $1,99 and I clicked and started using it... it was fun u til I received a charged on my credit xard of almist $20! This unaceptable! The real price wasn't published anywhere otherwuse I would have not buy it... I DEMAND MY MONEY BACK!
I would like there to be updates more often! I pay for this service but it's always the same. Please make more updated jibjabs so we have something to look forward to.
It is such fun animating the cards with your own family members. The selection of cards and music are great. People really love it!
Paid for a year. After using 3 times was cancelled. Have written several times to ask to reinstate paid account at *******@gmail. Com. And delete free jibjab account at *******@yahoo.com. As of today nothing has been done. Said give you 2 business days to correct this problem. Well it didn't take you 2 days to take my money. I'm too old for all this confusion. End of story is IM DONE!
I want to know that I will not receive any more payments. So many
Services charge monthly. I believe that my payment was for only
One time and I will not receive another request for payments. Thank you!
Peggy Cullinane *******303
Really easy to use and lots of variety in the templates and face shapes. Plenty of fun to be had here.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

