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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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New Jersey
1 review
0 helpful votes
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I had trouble using it.
February 22, 2017

I am not tech savvy enough to use it and my grand kids live too far away to help. Your app is OK, but I prefer not to have it or use it.

Date of experience: February 20, 2017
Australia
1 review
0 helpful votes
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Fun little videos
February 22, 2017

Great fun to share with a long distance friend... feels like you're in the room with them singing and dancing :)

Date of experience: February 20, 2017
North Carolina
1 review
0 helpful votes
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Valentine With JibJab
February 22, 2017

Just used JibJab to send a Valentine Day Card to my 6 year old grandson. He loves JibJab for all occasions. I will be using the program throughout the year to celebrate all occasions.

Date of experience: February 20, 2017
Wisconsin
1 review
0 helpful votes
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Very Happy
February 22, 2017

I really enjoy JibJab. It is a lot of fun. I like surprising my friends with this kind of entertainment. Thank you!

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Awesome!
February 22, 2017

JibJab videos are always a hit with my family. Easy to put together, ready to preview in seconds and always a good laugh!

Date of experience: February 20, 2017
California
2 reviews
0 helpful votes
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Too much FUN!
February 22, 2017

I spotted the JibJab add and thought I would check it out. Being a divorced woman and scrolling through all the Valentine's Day love splashing all over Facebook, I thought maybe I could have a little fun with a JibJab video. I used the faces of my family and could not stop laughing! It was perfect!

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Excellent
February 22, 2017

It took me a couple of tries to get things right, but I got it. This is a fun tool to use and share with my friends. Look forward to more time on it.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Black mustaches on every picture
February 22, 2017

The little video would have been so cute... except that a black mustache came across the top of the mouths of everybody -- including the two ladies and the toddler in the video.

Date of experience: February 20, 2017
Australia
2 reviews
1 helpful vote
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Typical money grab
February 22, 2017

Little up front into then hit with additional fees for downloading.no more to say...

Date of experience: February 20, 2017
Mexico
1 review
0 helpful votes
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Very funny
February 22, 2017

Very funny. We were laughing and enjoying it.
Very funny. We were laughing and enjoying it.
Very funny. We were laughing and enjoying it.

Date of experience: February 20, 2017
New Zealand
1 review
0 helpful votes
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Crack up being able to manipulate others and get away with it
One way to get a response from those you forward too...

Would b good to have other (sexy) music on pole dance
More options like beach. Cake on the ocean etc. bikini girls, sailing, scuba diving etc?
Just thoughts.(was a designer my self once)love the immagination

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Jib jab is fun!
February 22, 2017

Great fun. UI is NOT perfect but easy & the results are very funny! Adding a preview of 'mouth-action' would be helpful

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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Deceptive billing
February 22, 2017

Your product is cute and clever and i loved it... LOVED IT! But it was offered at a half price of around a dollar and some odd change, but i was forced to create an account to receive the product and then found i was billed $18 for a year subscription. That my friends is where you turned from a clever little business i would tell others about to the skanks the muddy the water of the internet. Good day and good riddens.

Date of experience: February 20, 2017
Maine
1 review
0 helpful votes
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First Time User
February 22, 2017

I received a Valentines Day greeting from a friend and decided to join and send an animated greeting back. It was easy and fun creating the greeting which my friend enjoyed immensely. I plan to use JobJab in the future to send greetings to friends and relatives.

Date of experience: February 20, 2017
Australia
1 review
0 helpful votes
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Fun and quirky
February 22, 2017

A whole lot of fun and some very quirky videos :) - Had a lot of fun making valentines videos featuring my lady and me.

Date of experience: February 20, 2017
New Jersey
1 review
0 helpful votes
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Great Fun!
February 22, 2017

I gave my wife the "l got you Babe" for Valentines Day. She loved it! She is showing it to all her friends!

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Easy Dance
February 22, 2017

Just love the suggestions toward real life these cards can convey. Tango? Yes, we can! Charleston? Yes, I can! Nudge my partner! You bet!

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Nice tech stuff - HORRIBLE SERVICE
February 22, 2017

I paid 18 dollars for an annual plan and sent one jib jab for valentines day, wanted to send more but could.not get back into my account. Sent an email to the company requesting help and they have not returned a response. Back to my email yet. I sent it on Valentine's Day

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Awesome!
February 22, 2017

I had so much fun making these... very addicting! My family actually loved the video cards I had put together for them. I'm sure I will continue to have fun making more every holiday or just because chance I get. :)

Date of experience: February 20, 2017
Oregon
1 review
0 helpful votes
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Thanks Babe! I got you!
February 22, 2017

All our friends who saw this laughed their asses off... and the rest of this I'm writing in because it requires at least 100 characters, and I'm not sure why...

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA