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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Used the software to make a valentines video for my wife - she loved it!
Dead easy to use! Inserting photos was very easy and produced a good result!
I paid for a year. Money came out of my account. I created and sent one video. I tried a few days later and it said I needed a membership. Yes, I emailed for assistance. Haven't heard anything after the automatic response over a week and a half ago.
I've been using it on Facebook. It's a fun way to send birthday, anniversary, or other celebration messages.
I received a Job Jab as an email... created by some friends as a way to cheer me up. I was so impressed by the quality and creativity of their song creation that I decided to investigate the app. There are great song choices and the app is surprisingly very user-friendly. Love it!
I would give JJ a 5 star review but the site was a bit difficult to use.
The site has many great, original, creative cards to make and send. The gave my lady and me a lot of laughs and enjoyment.
I recommend.
Sek
Its very cool, i love it so far, i just find it sad that i need to pay for downloads on top of the fees, but hey, its not expensive for a complete year, so i can live with it! Otherwise, its so coool!
The price was a lot higher than it was advertised The website was very hard to get through. Did not enjoy the experience at all. Would like a complete refund.
Received very positive response to little ditty! My wife was pleasantly surprised. Had a great time making the video. Had so many choices that made the choice hard!
It made me smile for a long time. My family really enjoyed it and asked me how I did it so I told him about jib jab. I will be doing another one for each holiday and for birthdays
I love this app I have so much fun with it making videos of friends the only thing I would suggest to add would be a couple of more options for spaceships since I ran into problems with a lot of people's chins being more narrow
I'm an old timer as for the internet but your site has made it easy for me to send a quick and uniquie e-card thank you!
Lots of fun, very easy to use. Made half a dozen Valentines card in no time. People loved them. Looking forward to using it again.
Hard to use and I would not recommend. It actually never produced anything. It never sent a jibber jabber to our accounts on Valentine's Day, like it said would.
Love the cards. They are fun and entertaining and everyone who received a card from me had a great time looking at it. Very clever and love the ones you can personalize with your own picture.
Love seeing my friends and family singing and dancing like never before. I can hardly wait to see what new videos they come up with next.
Wish I could just buy a card when I wanted it instead of a yearly subscription. I only use it 2-3 times a year and I find having to subscribe every year a wais of money. I would prefer a pay as you go even if the cards were only 2.99 each. That seams like a fair value.
Loved everything except for the dark black line on the mouths. The songs and dancing figures were adorable!
This app has brought my family a little bit of humor every day since downloading it. I would recommmend it to anyone.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to [email protected] with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)

