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JibJab

3.9

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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JibJab Review
February 23, 2017

The placement of the mouth is not accurate when playing a video and is difficult to get right. Everything else is good.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Hilarious
February 23, 2017

Love the songs and dances. Humor makes my day
The mouth area could be fine tuned. Not very good alignment

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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Nice
February 23, 2017

Great fun, original too. I would like to see more songs included. Will soon start flooding my friends with these.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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No reply to customers 2 DAYS
February 23, 2017

I paid with Master Card Feb 5 received my receipt Feb 7 2017
Tried to send Valentine cards, this is why I purchased JIB JAB.
I sent a question into the customer service, 2 days for reply? What company doesn't reply for 2 days.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Most Fun
February 23, 2017

Great. I have a wonderful time sampling different videos, cards etc. Please add some of chris brown, usher or oma f2f ion videos. They have fabulous dancing

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Great app
February 23, 2017

Great fun with this app my whole family had a laugh at the videos I created would recommend it to everyone

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Fun
February 23, 2017

Great fun way to send a message. Good choice of cards for different occasions. Music videos my favourite

Date of experience: February 20, 2017
RU
1 review
0 helpful votes
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3/5
February 23, 2017

The resolution of video is bad and the quantity of interesting video is small. Also I would like to see russians video like this https://youtu.be/VzxSG5IwrDU

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
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Thought it would be cute for Valentines day to do up a video of me and my significant other. Very confusing and when I did post the video to Facebook, I immediately deleted it. It wasn't our faces in the video, someone else.

How do I get my $18.00USD back?

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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Fun, Fun, Fun
February 23, 2017

This is such a fun way to send a greeting card of any nature. What a hoot.
Everyone loves these fun greetings.

Date of experience: February 20, 2017
Texas
1 review
0 helpful votes
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They made a good impression
February 23, 2017

Used 3 of them and they all worked. We will be using it again. We are looking for more occasions to use them in the future. Thank you.

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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THIS DOESNT WORK
February 23, 2017

It didn't work - tried several times the night before Valentines Day to post something for my boyfriend with no success at all. I have turned it in. I waiting for my refund.

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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So much fun!
February 23, 2017

Making the cards is so fun, and the friends I sent them to loved them too. The process of making the cards is incredibly easy, and I appreciate that!

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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Was very cleverly designed
February 23, 2017

Well, I got a Valentines message for my girlfriend. She loved it & shared with her family. They thought it was great.

Date of experience: February 20, 2017
AE
1 review
0 helpful votes
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Fun and cool
February 23, 2017

I'm glad to found JibJab now the music video from this web-site regularly surprise for my friends and loved ones

Date of experience: February 20, 2017
Pennsylvania
1 review
0 helpful votes
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I smile every time I use this App!
February 23, 2017

My whole family loves this App, it brings a smile and/or laugh every time! The songs and characters are great, sure to make someone's day. Also a good deal at $18/year. We will use it often!

Date of experience: February 20, 2017
Colorado
1 review
0 helpful votes
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I got yo babe
February 23, 2017

It was so much fun and my friends and family really enjoyed it. Our faces fit perfect and this will not be the last time I do this.

Date of experience: February 20, 2017
Montana
2 reviews
0 helpful votes
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LOVE JIB JAB!
February 23, 2017

I love Jib Jab! It is easy to do and fun, fun, fun! Lots of selection for a wide variety of occasions.

Date of experience: February 20, 2017
Mexico
2 reviews
0 helpful votes
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It was easy to figure out and what I made was a big hit. My friends just laughed and laughed. Like that I could save faces to use in other JibJab videos.

Date of experience: February 20, 2017
Washington
1 review
0 helpful votes
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I tried very hard to adjust mouths on many photos but all looked weird and it was impossible to fix, with technology it seems like we should have an option to not have our mouths adjusted.

Date of experience: February 20, 2017

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA