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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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I put my photo along with my mom's on the dancing candy hearts. Everyone loved it and sent back some great comments!
In this new... ummm... crazy era of stress and anxiety, it's great to have access to this to share with friends and family. I think we all could use a little laughter right about now.
Cute jib jab video was shared with my daughter for Valentines Day and she loved it. I am looking forward to making another video to share
Making the video was easy and fun. The video was clever and clearly conveyed the message I wanted to share with my fiance. Bottom line: SHE LOVED IT! What more could I ask?
Love JibJab and have entertained family and friends on special occasions over the past couple of years... cheaper than cards :)
I wanted to be able to share the link on facebook and not have it go to your site. I also have asked for a refund and have not received confirmation.
Love my JibJab and had a lot of fun sending it to friends and family. Thanks for such a fun service.
Best digital cards you could hope for! Just wish download was free. I plan to use my membership not only for convenience and fun but also has a unique touch.
I love this. It makes me feel clever and super easy to use and share. I even have my elderly in-laws and super young kiddos participating.
I was surprised how easy it was to set and share my JibJab video. Surprised my husband with a Valentine on Facebook; it was great!
Loved the cute selections for Valentine's Day I could send and that they could be personalized. Personalizing them proved harder however than I expected. I took me several tries to get it done. Well worth it however. Wish the site, offered help and would tell you if you can permanently save your cards. Site is really sparse.
Happy with the product results, I think the price is high, would rather see a rebate or discount for the service.
You can never go wrong with attaching a face with a JibJab and getting a belly laugh. My friends and family groan then break out laughing every time.
The only thing that could make this better is if one could personalize the videos even more by choosing from more themes or songs
Signed up/paid to access Valentine's videos but despite trying four different times with four different sets of photos (in the same video) the mouth of one photo would always appear as just a big black hole. Disappointing to have gone through so many steps to end up with nothing usable.
Very disappointed, wasn't able to post it to my Facebook page. My acct was charged 18.00.
This was a valetine for my husband.
It was great everyone loved it! It was easy to use and to add the photos.
Everyone enjoyed the happiness Jib Jab brings!
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at [email protected]. We're standing by. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members